Organizer issue 1-2/2010

HUMAN

• Interview with Fritz Jost: "In five to six years, we want to earn money with caviar".

HEAVY POINT

• Better insulated buildings: pay attention to good room ventilation

REQUESTED

• Fringe benefits: Fringe Benefits on the Line?

LEADERSHIP

• With co-sourcing out of dependency
• Anticipate and leverage ups and downs

MARKETING

• Customer relationship management: looking into the minds of customers

MOBILE

• Functional designs for trucks

HRM

• Working people with caregiving responsibilities: More support needed
• The smarter solution: outplacement instead of financial severance pay

SECURITY

• Occupational accidents in the service sector: More frequent than you think

FINANCES

• The new VAT law before the litmus test

ICT

• IT costs below 0.5 percent of sales

INTERNATIONAL

• "Cassis-de-Dijon" Principle: Curse or Blessing?

EVENTS

• Marketplace for innovations
• SVC Entrepreneur Award Eastern Switzerland 2010: Finalists determined

Rubrics

• Editorial
• Scene
• Book tip
• Market
• Compact
• Service
• Column