Zürcher Kantonalbank honors sustainable SMEs

On January 31, 2019, Zürcher Kantonalbank awarded the KMU prize for sustainable companies with a total prize money of 150,000 Swiss francs at the Umwelt Arena Schweiz in Spreitenbach. The main prize in 2019 was won by Türenfabrik Brunegg AG from Brunegg (AG).

On January 31, 2019, Zürcher Kantonalbank honored particularly sustainable SMEs. (Image: ZKB)

For the tenth time, Zürcher Kantonalbank has awarded the ZKB SME Prize to small and medium-sized enterprises that make an outstanding and exemplary contribution to sustainable development as part of their business activities. This year, ten sustainable SMEs made it to the finals of the award, which is endowed with a total of CHF 150,000, from a field of around 50 applications; five of them received awards. The jury, made up of representatives of Zürcher Kantonalbank, the partners CCRS (Center for Corporate Responsibility and Sustainability) and öbu (Network for Sustainable Business), as well as well-known SME representatives, judged the participating companies with regard to current and forward-looking aspects from the areas of business, management, environment and society.

Small, innovative and sustainable SMEs

At the award ceremony on January 31, 2019, at the Umwelt Arena Schweiz in Spreitenbach, Martin Scholl, Chairman of the Executive Board of Zürcher Kantonalbank, welcomed the nominated finalists and the more than 650 invited representatives from business, science and politics. The evening was hosted by Heinz Kunz, Head of Corporate Clients at Zürcher Kantonalbank, and Christoph Weber, Head of Private Banking at Zürcher Kantonalbank. The event was moderated by Sandra Studer. Heinz Kunz commented: "Looking back over the past ten years of the awards, I am always impressed anew by the innovative and sustainable commitments that SMEs undertake with the resources available to them."

First place for Türenfabrik Brunegg AG

The main prize this year was won by Türenfabrik Brunegg AG. In its 60-year success story, the company, founded in 1954, has become the domestic market leader. Today, the BRUNEX brand is the byword among architects, planners and fabricators for doors and VKF-approved EI30 system solutions made of wood and glass. Türenfabrik Brunegg AG sees itself as a system and solution partner and today produces a wide range of products for interior and exterior doors as well as various special applications (including sound insulation, fire protection, burglary protection, flood protection, Minergie, hygiene) at its site in Brunegg in the canton of Aargau. "Thanks to research and innovation, Türenfabrik Brunegg AG has successfully developed into a manufacturer of complete door systems. It also sets industry standards with the declaration of environmental factors for all its products. This impressed the jury, and that is why Türenfabrik Brunegg is the winner of the ZKB SME Award 2019," said Bruno Dobler, Vice President Bank Council of Zürcher Kantonalbank and President of the jury, in his laudation for the winning company.

Silver and bronze go to Diebold & Zgraggen Gartenbau AG and Wyon AG

In second place, the jury selected Diebold & Zgraggen Gartenbau AG from Fislisbach (AG), a leading horticultural company in the canton of Aargau with core competencies in garden planning, horticulture and garden maintenance. In its statement, the jury emphasized the very broad and sustainable range of services that the company brings to the table. The gardening company focuses on targeted and sustainable product innovations, such as vertical greening, and was the first company in Switzerland to introduce ecologically safe biological weed control using biothermal energy. Alain Diebold also attaches great importance to the promotion of young talent by means of a training model with pre-apprenticeship. To date, the horticultural specialist has successfully trained 49 apprentices. Today, the company employs around 55 people, 8 of whom are apprentices.

Third place went to the technology company Wyon AG from Appenzell Steinegg (AI). The Swiss family-owned company is now a global leader in the technology of small and micro-sized rechargeable lithium-ion batteries. "Wyon's rechargeable micro batteries make a significant contribution to sustainability. The strong regional roots, the promotion of education, the cooperation with Swiss suppliers and the consistent implementation of building sustainability were also convincing," as Christoph Weber explained the choice.

Special prizes for the Zurich companies Nanovis GmbH and Webrepublic AG

In addition to the three main prizes for sustainable SMEs, two special prizes were again awarded: Zürcher Kantonalbank awarded the special prize for exemplary small business to Nanovis GmbH from Illnau-Effretikon (ZH). The Zurich-based company is a pioneer in the manufacture of environmentally friendly cleaning systems and recyclable cleaning agents for the printing industry and serves a broadly diversified customer portfolio with major international customers. The special prize for exceptional performance went to Webrepublic AG from Zurich. The leading agency in the field of digital marketing operates in a forward-looking, rapidly changing and highly competitive industry and has customers all over the world. At its headquarters in Zurich, cultural diversity is practiced and creativity and exchange are encouraged in the office space.

Winner trophy designed by ZHdK

The designer of the trophy for the ZKB SME Award 2019 is Leo Hess. The artwork designed especially for the ZKB KMU Prize symbolizes the three values of economic efficiency, ecological sustainability and social justice and is always designed by students of the Zurich University of the Arts (ZHdK) as part of a call for entries from Zürcher Kantonalbank. With the implementation, the design student won a prize money of CHF 10,000.

Source: https://www.zkb.ch/de/gs/kmu-preis.html

Five theses on cooperation between man and machine

By 2030, 20-25 percent of all jobs in Switzerland could already be automated, according to a study by the McKinsey Global Institute. But new technologies also create new jobs - provided companies are willing to think outside the box and give fundamental thought to the interaction between humans and machines.

Technological development necessitates new thinking about the interaction between man and machine. (Image: Atos)

Digitization, automation and artificial intelligence are rapidly changing the world of work. HR management will also change - and new ways of thinking about the interaction between humans and machines are necessary. Jan Krans, Director Enterprise Collaboration at Atos, recently outlined his theses for a new HR management at the World Web Forum 2019 in Zurich. These theses can be summarized as follows:

1. critical to success: the relationship between man and machine

How humans and machines work together will increasingly determine the success of companies. As a consequence, human resources management must reinvent itself: In the future, the focus will no longer be exclusively on the personal development of employees. New technologies, which can make an immense contribution to the development of the company, will play an equally important role.

2. classic human resource management is no longer enough

Human Resource Management - HRM for short - needs another "M" added to it. This stands for "machine". The new formula for the HR department is therefore: Human and Machine Resource Management, HMRM. What is required is not only the focus on a balanced relationship between employee and employer. It is crucial that HMRM gives management the decisive impetus to think outside the box and move away from an exclusive focus on efficiency and the pursuit of profit. If this does not happen, the organization will sooner or later become an unattractive employer.

3. machines create freedom for personal development

New technologies are not the enemies of employees. Automation and continuous optimization of business processes relieve employees. Because of this freed-up capacity, they can focus on new tasks and issues that not only advance the company, but also broaden their own horizons and advance themselves professionally.

4. working in independent teams / the new role of the supervisor

The independent Working in teams is an important component of the working world of the future. The focus is on transferring as much responsibility as possible to the individual teams and employees. In such an environment, in which the team acts largely independently, the supervisor also has a new role. He or she acts as an advisory companion to the team, prioritizing topics, solving problems and making decisions of greater significance. He uses the team dashboard to track the results and activities of his team. The need for face-to-face meetings is reduced enormously, for example to a single meeting per quarter.

5. new work requires new tools

The future of work is not only characterized by independent teams, but also by acting in networks - with other teams or external partners. This requires new technical platforms: Infrastructures for social collaboration are in demand. In this way, problems can be solved jointly - across companies, teams and countries - business processes can be optimized, best practices can be defined and new business areas can be developed.

Source: Atos

Liquidity bottlenecks due to late payment of invoices

Business is good. Customers are lining up. But suddenly the money is missing. A frequent cause is late payment of invoices. How SMEs issue their invoices faster and deal with poor customer payment behavior.

Liquidity bottlenecks can be avoided if invoices are issued promptly. (Image: pixabay.com)

A full nine out of ten bankruptcies are caused by liquidity bottlenecks (according to SECO). Many small and medium-sized enterprises are familiar with the problem: Suddenly there is no money and you run into payment difficulties. Payment claims cannot be settled in time and there is a lack of funds to finance growth.

This even affects SMEs where business is actually going quite well. There is no lack of customers and the order situation is good - and yet liquidity suffers. The cause of liquidity bottlenecks is often late payment of invoices and poor payment behavior on the part of customers. However, liquidity bottlenecks can often be managed by issuing invoices promptly and creating incentives to encourage customers to pay their invoices earlier.

Invoice faster and avoid payment bottlenecks

In theory, it's simple: if you invoice faster, you get paid faster. In practice, however, optimizing the invoicing process is a necessary evil for many SMEs, which they prefer to put on the back burner.

Especially in smaller companies, however, great success can be achieved by means of simple changes. Companies that spend a lot of time creating invoices, for example, benefit from the use of an invoice program - a matter of course for larger companies. But even suitable invoice templates, such as those find online are already a welcome work relief.

Companies should continue to critically question whether processes are efficient: Who is responsible for creating invoices? Do all employees know who to contact? Are payment periods appropriate or perhaps too long? Are invoices issued promptly? And if not, why not?

Ensure better payment morale with the customer

The problem does not always lie with the biller. Often, the customer is also to blame. Invoices are left lying around, forgotten or ignored. Because of this poor payment practice invoices are paid only after the payment deadline or even not at all.

But even then, companies' hands are not tied. Cash discounts, for example, offer an attractive incentive for customers to settle invoices early: If the invoice is paid within a period set by the biller, the customer receives a discount on the invoice amount. If payment is nevertheless not received even after the payment deadline has expired, a friendly payment reminder is likely to get the customer off to a good start. If this is not successful either, the only remaining option is to initiate dunning proceedings and then debt collection.

At the end of the day, every company knows the one customer who is nothing but trouble. That's why if you work mainly with trusted customers and maintain long-term customer relationships, you'll have fewer problems with unpaid invoices.

More information: bexio

Career planning takes place on the doorstep in Switzerland

The online professional network XING wanted to know what the real working world of the Swiss actually looks like in the area of conflict between internationalization and local roots. The main finding: For Swiss professionals, working life takes place on their doorstep - even though a surprisingly large number of them state that their job is not tied to a specific location at all. Few of them have ever gained work experience abroad, and the vast majority would also like to have a job close to home in the future.

43 percent of respondents say they could do their job from anywhere in the world. Nevertheless, they are focusing on "local" career planning. (Image: Fotolia.com)

There is no question that Switzerland is a globally networked nation and attracts numerous international companies as an attractive business location. Our education system promotes multilingualism, and a powerful digital infrastructure is bringing the Swiss economic area and the rest of the world ever closer together. Nevertheless, the Swiss working world ticks locally in many respects. A representative survey of 1,002 German-speaking Swiss professionals on the subject of local roots in the world of work, conducted by the market and opinion research company Marketagent.com on behalf of XING Switzerland, shows that career planning takes place virtually on the doorstep.

Sedentary Swiss in mobile jobs

43 percent of respondents agree with the statement that they could do their job from anywhere in the world. At 47 percent, agreement is particularly high among people with higher education. In addition, women are more likely to agree with the statement at 45 percent than men at 42 percent. However, this decoupling of work from location is not reflected in actual job mobility behavior. A quarter of those in employment (25 percent) have never worked outside their own canton. 59 percent say they have already worked outside their own canton within German-speaking Switzerland. Only 14 percent have gained professional experience in other language regions of Switzerland - and just 8 percent have worked outside Europe.

Job search on the doorstep

Although jobs are becoming more mobile thanks to digitization, German-speaking Swiss professionals see their professional future close to home: Almost one in three professionals (31 percent) would look for their next job directly at their current place of residence. For just under half (47 percent) of those surveyed, the next job may be no more than 50 kilometers from home. Only just 4 percent said they would also consider a job outside Europe for their next position. There are clear differences between the sexes: four out of ten women (41 percent) are looking for their next job directly at home. Among men, the figure is only 23 percent. The strong sense of being tied to a particular location is evident across all age groups. Even among 18- to 24-year-olds, 21 percent would like their next job to be at their current place of residence. Another 54 percent of young professionals would accept a maximum distance of 50 kilometers.

Professional networks are also strongly tied to location

Most employees (52 percent) have their professional contacts primarily in their own region. A further 31 percent have their professional contacts mainly within Switzerland and for 10 percent, the majority of professional contacts are spread across the German-speaking region. Significantly more than half of the respondents in these three groups (59 percent) also state that they have no professional contacts at all outside the German-speaking area.

Importance of personal contacts increases despite digitization

Almost two out of three Swiss professionals (62 percent) believe that the usefulness of their professional network will increase over the next five years. And despite increasingly sophisticated algorithms, machine learning and artificial intelligence, almost three-quarters of professionals (72 percent) expect personal contacts to become more important for career planning as digitization advances.

Commenting on the report, XING Switzerland CEO Yves Schneuwly says: "Our findings show that digitization and a strong regional focus go hand in hand in the Swiss working world. Professionals want a job close to home and rely on strongly localized personal networks when looking for a job. Advancing digitization offers companies opportunities to better meet this need for geographic proximity in the future." According to Yves Schneuwly, it is also worth noting that "the professional world of women is much more localized than that of men. This is a result that needs to be taken into account when it comes to ensuring equal opportunities and specifically engaging well-educated women in professional life."

The study including graphics is available here.

Preview Ostschweizer Personaltag 2019: Employers on the applicant bench

At the Ostschweizer Personaltag 2019, the attractiveness of employers in times of a shortage of skilled workers will be the topic of discussion. The speakers will explain from different perspectives how employers must present themselves today in order to attract the right specialists in the "battle of the talents".

The speakers at the Ostschweizer Personaltag 2019 (from left to right): Bastian Schneider, Florian Wassel, Katharina Lehmann, Patricia Leventis, Dr. Oliver Haas, Matthias Wipf. (Image: personaltag.ch

Google, Nestlé, Swisscom, Migros, UBS - these are all attractive employers where many people want to work. Even if they don't know what they are really like as their personal employer. It is the charisma, the radiance of the brand that attracts applicants. If this brand is diffuse, the employer has a hard time attracting skilled workers. Cultivating this brand is therefore extremely important. The presentations at the Ostschweizer Personaltag 2019 on June 6 in St.Gallen will revolve around this complex of topics. Around four hundred participants are expected.

Battle of the talents

"In the battle for the talent they are looking for, companies have to use strategies from marketing and brand management to positively differentiate themselves from competitors in the labor market," says employer branding expert Christoph Jordi. So it's not just the employees who have to apply - increasingly it's also the employer who sits on the applicant bench. The employer must show what values his company embodies, what makes him distinctive. This requires an actual employer recruiting strategy. The speakers at the 15th Ostschweizer Personaltag will show what such strategies could look like - from a practical and theoretical perspective.

Theory and practice - online and offline

Bastian Schneider, a brand expert who has been advising and supporting companies in the area of strategic and operational brand management in Switzerland, Germany and Austria for many years, will speak about the "Employer Brand as an Entrepreneurial Management Tool" at the Ostschweizer Personaltag 2019. Florian Wassel, founder and CEO of TOWA Digitalagentur in Bregenz and Vienna, will demonstrate how important a company's online presence is today. Wassel is a certified Google Analytics and Google AdWords expert and has also been on the board of Junge Wirtschaft Vorarlberg since April 2016. Katharina Lehmann, owner and CEO of the Blumer-Lehmann Group, Gossau, knows from a practical perspective what it means to engage the best talent in a competitive skilled labor market. In her presentation "A Wooden Path between Tradition and Innovation", she will show how to keep oneself attractive and fit as an employer.

Transform and value

When a company has been embroiled in a scandal, as was the case at Swiss Post with the Postbus subsidy fraud, HR is also particularly challenged. Patricia Leventis, Head of HR Marketing at Swiss Post AG, Bern, will report on the importance of employer branding in such a case and, moreover, in a transformative environment. At the end of the conference, the focus will be on "Happiness": Oliver Haas, author and keynote speaker from Munich, has a clear insight regarding employer attractiveness: In the long term, only companies whose employees see a meaning in their work, can contribute their strengths and develop their potential, and are enthusiastic about their work will be successful! This requires a management system that applies positive psychology at the company level - and thus creates a value-based corporate culture. To help companies establish this leadership system, Oliver Haas founded Corporate Happiness.

East Switzerland Staff Day 2019, more information and registration

Reto Savoia new CEO of Deloitte Switzerland

Reto Savoia has been elected as the new Chief Executive Officer of Deloitte Switzerland - he will take office on June 1, 2019. He succeeds Simon Owen, who has held this position since the beginning of 2016.

Reto Savoia will assume his duties as Deloitte's new CEO on June 1. (Image: Deloitte)

Reto Savoia is currently Deputy CEO and Managing Partner Clients & Industries. Together with Simon Owen and the entire leadership team, he has transformed and grown Deloitte's consulting and audit business in Switzerland. Reto Savoia is a Swiss citizen and has worked in the audit and advisory industry in Switzerland and internationally for more than 20 years. He joined Deloitte Switzerland in 2005 to lead the M&A tax team. In 2011, he was appointed Managing Partner of the Tax & Legal business unit and joined the Executive Committee. In early 2016, he was appointed Deputy CEO and Managing Partner Clients & Industries. In these roles, he drove the firm's strong expansion in the Swiss market. Reto Savoia is also a member of the Board of Directors of Deloitte North West Europe (NWE) and represents the company in various associations such as economiesuisse and ExpertSuisse. He holds a master's degree in business administration and a master's degree in law from the University of St. Gallen.

www.deloitte.ch

100 years of SNV: Old lady with young thoughts

The Swiss Association for Standardization SNV celebrates its 100th anniversary in 2019. Standards shape our industry today - but this was not always the case. This article traces the "founding chapter" of the SNV's history.

The founding charter of the Swiss Standards Association SNV, which celebrates its 100th anniversary in 2019. (Image: zVg / SNV)

Twenty years before the establishment of a standards organization in Switzerland, the first efforts are already being made to define generally applicable rules. In Zurich in 1898, for example, representatives of several countries negotiate standardization for a metric screw thread.

Cross-industry need for standards

In July 1919, the Swiss Standards Association was founded in Baden. A few years later, its name was changed to the still valid designation Swiss Standards Association (SNV) is amended. The first meeting is held on the initiative of the Swiss Association of Machinery Manufacturers (VSM) with the aim of exchanging views on the need for joint standardization work.

Important role on the international stage

Swiss standardization activity was also of great importance at an early stage at the international level. As early as 1926, standards experts from Switzerland were involved in the founding of the International Federation of National Standardizing Associations (ISA). From 1928 to 1931, Curt Hoenig was Switzerland's first president of the ISA, from which today's International Organization for Standardization (ISO) emerged some 20 years later.

After the Second World War, Switzerland is a founding member of ISO, which establishes its headquarters in Geneva. In 1947, the Neue Zürcher Zeitung reports that "... these resolutions testify to the esteem in which our country, and Swiss standardization in particular, is held in international circles." Also when the European Committee for Standardization is founded in 1961 under the name Comité Européen de Normalisation (CEN), the foundation stone is laid in Zurich.

Organization according to subject-specific standards

In 1962, the SNV was constituted as an association, and about ten years later its structure and working methods corresponded to today's organization by divisions. Today, the SNV is divided into the following seven divisions

  • Interdisciplinary standards area (INB)
  • Mechanical, electrical and metal industry (SWISSMEM)
  • Civil engineering (SIA)
  • Road and traffic engineering (VSS)
  • Watch industry (FH)
  • Electrical engineering (Electrosuisse)
  • Telecommunications (asut)

SNV: Old lady with young concerns

Anyone who thinks that the 100-year-old SNV is getting on in years is unaware of its latest tasks. Over the past ten decades, it has always kept pace with the requirements of the various industries and still sees its main task as standardization. Swiss, European and international standards are developed in direct cooperation with users. This ensures that the guidelines generate lasting benefits for the economy and society, for producers and consumers, and provide security. This standardization process, which is accessible to all, is suitable for all areas of life. And because our world is constantly evolving, SNV also remains absolutely young in spirit and is currently dealing with topics such as Industry 4.0, smart technologies, blockchain, climate protection and sustainability, for example.

As an information hub and independent competence center, the SNV ensures efficient access to national and international standards. It enables and promotes the development and harmonization of new standards through the active influence of its members as experts in national and international standards bodies.

 

Probably the most prominent example of standards: The paper formats according to DIN. (Image: zVg / SNV)

DIN A4 - The standard of all standards

Today, every schoolchild knows the A4 paper format that fits into every printer, every envelope and every folder. The fact that there is a longer history of development behind it is little known.

One hundred years ago, the question of the format of stationery is unresolved worldwide. The call for a uniform paper format is growing louder, but the multitude of existing formats makes standardization difficult. In the founding minutes of the Swiss Standards Association of 1919, it is stated that "... the letter format 220 mm × 280 mm, which is most common and fits the registrars everywhere, is chosen."

The decisive step occurred in Germany in 1922, when engineer Walter Porstmann spread the idea of a constant aspect ratio and eventually established it as a DIN standard. The starting point for paper formats is DIN A0 with an area of one square meter. All other formats are derived from this by halving or doubling the area so that a constant aspect ratio of 1 : √2 results. Finally, this also results in the DIN A4 format 210 mm × 297 mm.

The VSM follows the German example and adopts the A4 format for business papers under the name "VSM letter format. Swiss Post also standardizes its paper formats, and in 1924 the Federal Council decides to introduce the new formats as standard in the federal administration. The transition period, until the existing supplies and forms are used up, lasts twelve years. When raw materials become scarce at the beginning of 1941 because of the war, the Federal War Industry and Labor Office issues an order for the exclusive production of finished paper from the A series. With this decision, the DIN format finally establishes itself as the standard format in Switzerland. (Source: Philipp Messner, The standardization of paper formats in Switzerland)

 

Dr. Hans Zürrer, Director of SNV from 1987 to 1999. (Image: zVg / SNV)

"Do it once, do it right, do it internationally!"

Dr. Hans Zürrer was director of SNV from 1987 to 1999. In a short conversation we had with him as part of our anniversary year, he recalls some highlights and episodes from his time in office.

Mr. Zürrer, what was the most special standard for you that SNV worked on during your time as director?

The ISO 9000 standards for quality assurance and subsequent testing and certification were developed during this time. This new important series of standards, which had a great influence on quality management in all industries, is now indispensable. All those who worked on it at that time were very committed and challenged. Not least because numerous new terms had to be translated into the three ISO languages and additionally into German for adoption in the EC at that time.

Was it always easy for you to explain SNV's tasks to outsiders?

No, this was and still is not easy. It is particularly challenging when these "outsiders" are the superiors of the standard creators. This is because standardization work also requires, above all, an understanding of the time off and financing of the experts who work on a voluntary basis. In addition, financial resources are also required for the infrastructure, i.e. for the SNV, CEN and ISO organizations. It is particularly difficult when the dismantling of technical barriers to trade is not obvious for certain products and industries. The director was often called in for mediation talks.

It also took a great deal of effort for the Swiss government, through the then BAWI (now SECO), to recognize the reduction of technical barriers to trade as important for the Swiss export industry and to support the SNV with a mandate. Until then, Switzerland was the only ISO member that was not co-financed by the state.

What was the attitude of the standards experts to the Swiss EEA no?

A few years before that, I was a member of the President's Group of CEN, CENELEC and ETSI and had lively contact with EU executives and government representatives. The EEA no came unexpectedly and was generally understood as Switzerland's rejection of Europe. However, it had little influence on standardization work in European bodies. The dismantling of technical barriers to trade remained a high priority for Switzerland as a member of EFTA. For the export-oriented economy and various political bodies, however, much would have become easier.

What did you appreciate most about international cooperation?

The directors of the national standards organizations were mainly assigned to steering committees. International conferences enabled the heads of standards to meet not only with each other, but also with government delegates and representatives of industry and business. Personal acquaintances formed many useful relationships and also friendships that have lasted beyond retirement. Of course, this also involved travel, with the familiar advantages and disadvantages.

I was always impressed by the joint commitment of technology, business and politics and the development of consensus. The principle applied was that, at the given time, not everyone could always be in favor, but no one could be against.

Did all countries have the same understanding of the needs of international standardization?

Large countries usually have an extensive body of standards and corresponding resources. They also set the tone in standardization work and try to assert their national interests at regional and international level. However, the striving for the greatest possible common denominator also strengthens international standardization work according to the motto "Do it once, do it right, do it internationally!

Another special feature at European level was the "New Approach" created by the EU Commission. Its aim is to coordinate technical harmonization in both standardization and official regulations. Official regulations now only contain basic requirements relating to health, the environment and safety, and instead refer to standards, in which the technical details are defined by tried-and-tested private-sector standardization. Once adopted by qualified majority vote, EU and EFTA member countries are obliged to withdraw conflicting national regulations or standards. The reference to international standards again reinforced the motto: "Do it once, do it right, do it internationally!"

Other ISO members became interested in the idea of the "New Approach" and experts were delegated by mandates of the EC Commission. In totalitarian states, the New Approach meant a complete departure from the status quo, in that standardization there was also not organized on a private-sector basis. I remember corresponding ISO missions to Russia, China, Colombia as well as to the Eastern European candidates for EU membership. The visit to the Soviet ISO member in Moscow was particularly impressive. My Russian colleague was head of a ministry and had responsibility over several thousand employees. Apart from the huge country with numerous branches, there were all the relevant official bodies, all the specialist areas of standardization, certification, testing, metrology, telecommunications, etc. under one hat.

Is there an episode or anecdote from your time as director that you particularly enjoy recounting?

Immediately after the EEA no vote, a CEN meeting was held in Brussels. As my flight was delayed, I arrived a bit late at the meeting and the chairman teased: "We thought you wouldn't come at all now!" Of course, there was a lively discussion during the break and especially the majority of the states had to be explained again and again. The then EC Commission President Bangemann was also very interested, especially because I had previously expressed my conviction to him that the EEA would certainly be accepted.

Swiss SME retains anti-doping products in portfolio

Actually, the Toggenburg-based company Berlinger AG wanted to remove the sample containers from its portfolio, which had come under fire after various doping scandals. But now things are different: The anti-doping products will continue to be produced.

The anti-doping products (here the BEREG kit) of Berlinger AG will continue to be produced in Switzerland. (Image: Berlinger Group)

The world's most widely used BEREG anti-doping control containers will remain Made in Switzerland: The Board of Directors of Berlinger Special AG announced today that it will not discontinue the production of containers for doping control samples and will continue to supply the market with the world's best-tested containers. Production, sales & marketing as well as the permanent further development of the products, will remain in Switzerland. Since the 1990s, Berlinger Special AG, a technology company based in eastern Switzerland, has been manufacturing containers and security solutions for doping samples, which are now regarded as the global standard and are used for doping controls at most international sporting events (e.g. Olympic Games, major football events, World Championships in Athletics, etc.). The World Anti-Doping Agency WADA, all international sports federations, national anti-doping agencies and customers have recently been informed about the continuation of production.

Great confidence and high international demand for Berlinger anti-doping products

The deciding factor for the reconsideration of the withdrawal from this business segment, announced in March 2018, was the very high demand worldwide for the BEREG anti-doping bottles for urine and blood. "An overwhelming majority of national anti-doping agencies worldwide, have asked us several times to continue production," says BoD President Andrea Berlinger. Berlinger Special AG had to struggle in 2018, due to the high demand for anti-doping containers sometimes with long delivery bottlenecks. In recent months, both the internal production processes and all anti-doping products were reviewed according to the latest findings. An update of the control container for blood doping samples will be delivered for the first time this month. BEREG's anti-doping control kits continue to meet the latest requirements of WADA and international sports federations and are appreciated by athletes worldwide for their easy and safe handling.

Strategic focus on two business areas

Following this decision, the Toggenburg-based company continues to focus on its two traditional business areas. In addition to the area of anti-doping, in which the company has built up a great deal of knowledge over the decades, this is the high-tech-based temperature monitoring of cold chains. The companies Berlinger & Co. AG (temperature monitoring) and Berlinger Special AG (anti-doping products) employ around 100 people in the Swiss canton of St. Gallen. Both companies have been led by CEO Thomas Bechter since August 2018. The family business, which has been in existence since 1865, has been owned by the Berlinger Schwyter family for 11 years. The Chairman of the Board of Directors of both companies is Andrea Berlinger.

www.berlinger.com

Impulse conference at the GDI: Smart through the working world 4.0

Under the title "Performance society total - or at the limit?", the Impulse Conference organized by the Commercial Association Zurich and the Commercial Association Berne took place at the Gottlieb Duttweiler Institute (GDI) on January 23, 2019. 200 guests and renowned speakers addressed the opportunities and challenges of today's meritocracy from different perspectives.

Richard David Precht at the impulse conference at the GDI: "We let boring work be done by machines, but meaningful work is reserved for people. Satisfied people who can contribute create a new model of society that functions according to the principle of self-reward." (Image: Kaufmännischer Verband Zürich)

The demands at work are increasing, one deadline chases the other and the sheer endless possibilities in our private lives don't make it any easier: What can we do to avoid the risk of becoming unbalanced? The renowned stress and depression researcher Prof. Dr. med. Gregor Hasler from the University of Fribourg counters the growing pressure of the working world 4.0 by strengthening resilience. As a psychotherapist of many years' standing, he is familiar with measures for increasing one's own resilience. Specifically, he proposed a three-point program in his presentation at the Impulse conference: "First and foremost, it is important to benefit as much as possible from the meritocracy. First and foremost, one should invest in self-efficacy and self-fitness, as one's own boss, so to speak, who is open to life and its challenges. Third, it is important to develop and maintain local cooperation. The direct exchange in the neighborhood, in the association, in the place of residence and the cultivation of real relationships helps enormously."

Plea against multitasking

Leadership Coach Angelica von der Assen illuminated the effects of mindful leadership. She spoke of an "action addiction" in a world characterized by total "busyness." Today's fast-paced workday, she said, is volatile, uncertain, complex and ambiguous. "No one forces us to get on the hamster wheel. It is we ourselves who expose ourselves to this stress." Von der Assen therefore made a clear plea against multitasking, which results in more time and errors in the short term and a reduction in intelligence in the long term. "Mindfulness, on the other hand, can be rewarding: By doing less and being more, we gain speed for the essentials."

Craft and empathy professions have a future

The brilliant conclusion of the impulse conference was made by the German best-selling author and honorary professor for philosophy Richard David Precht. He took a careful look at our society and was convinced: "The future is already here - high time to act. The bourgeois society is a meritocracy and this is just being replaced by a revolution that many do not want to admit. It may, but need not, cost many jobs." In Precht's eyes, jobs in the world of work 4.0 will be generated primarily in IT, skilled trades and empathy professions. Human performance profiles, in other words, that cannot be replaced so quickly and easily by machines. "For the new meritocracy to function in the Western hemisphere, we need a restructuring of our social system on the one hand. And on the other hand, the creation of a basic income so that consumers continue to keep the economy going."

Source and further information: www.kfmv-zuerich.ch

Artificial intelligence (AI): Switzerland behaves sluggishly in the global race

Globally, a new trend in research, development and the application of artificial intelligence (AI) has broken loose. However, Swiss companies are still in the early stages of applying AI. Experts fear that Switzerland could miss the boat.

Artificial intelligence (AI) is much discussed in Switzerland as well, but there is a threat of falling behind in the global race due to the lack of a clear strategy. (Image: Fotolia)

The results of the CEO Survey published this week paint a clear picture: 85 % of CEOs worldwide believe that artificial intelligence (AI) will dramatically change their business over the next five years (see 22nd CEO Survey by PwC). Almost two-thirds of global decision-makers consider AI to have a greater potential impact than the Internet. The level of development and promotion of AI varies from country to country.

Switzerland takes a passive stance

The global comparison shows that Swiss CEOs are exercising restraint. Around 40 % of the Swiss CEOs surveyed state that they are not currently planning any AI applications. Globally, the figure is just 23 %. Another 23 % of Swiss CEOs say they will develop a plan to apply AI in the next three years, while 30 % have taken a very limited approach so far. Less than ten percent say they have already implemented AI in their business.

A similar picture emerges when it comes to the question of the extent to which AI will change the way business is done: 26 % of Swiss CEOs do not expect any major changes as a result of AI - a view shared by only 13 % in a global comparison. Correspondingly, the number of CEOs predicting a significant change is 18 % higher globally than in Switzerland.

No time for AI?

The reasons for this are complex. In some cases, Swiss companies have had other priorities in recent years, such as the strength of the Swiss franc. In addition, some companies have reservations about the performance of the technology or are critical of automation. An important building block is the handling or availability of data. The more comprehensive and complete data is available, the better AI systems can learn from it. Government support measures also play a significant role. These relate to clear regulatory framework conditions and the promotion of education and research.

"Compared to other countries, Switzerland does not yet have an AI strategy at the federal level. This is despite good framework conditions, because Switzerland has an excellent education system, a great capacity for innovation and talented professionals," says Christian Westermann, data expert and AI leader at PwC Switzerland. "It is now up to the federal government to create the necessary framework conditions for AI in Switzerland and to support companies as well as research and educational institutions in initiating concrete measures. Only in this way will they not be left behind and gain a business advantage in the future."

AI at the core of global digital transformation

Numerous countries such as China, France, Singapore or Japan have declared AI as a key technology of the digital transformation and announced comprehensive plans to advance AI research and development. In addition, there are numerous international strategies (e.g., from the EU, the UN, the UAE, and India) governing AI partnerships. The investments are substantial, with amounts in the billions of dollars. The initiatives differ only in their strategic focus. Collectively, they cover scientific research, talent development, skills and education, public and private sector adoption, ethics and inclusion, standards and regulations, and data and digital infrastructure.

Federal working group launched

However, the national AI strategies have one thing in common. They are trying to create a comprehensive ecosystem. Says Westermann: "A strong AI ecosystem is characterized by a strong network between science, business with companies and startups, and society. For such an environment to emerge, pioneering policy measures and an overarching strategy are needed. In 2018, the federal government set up a working group on artificial intelligence, which is to present existing and new measures to the Federal Council by fall 2019. I hope that this will create a foundation that will continue to support Switzerland in taking a leading role in technology and innovation."

Source: PwC

Job notification requirement: one in four companies restricted

The effectiveness of the job notification requirement, which has been in place since summer 2018, is controversial. A new study now shows that a quarter of companies see severe restrictions in recruitment as a result of this reporting obligation.

Mandatory job notification: Although the notification procedure is judged to be simple, the quality of the dossiers leaves much to be desired. (Image: Fotolia.com)

Half a year after the introduction of mandatory job notification, one in four companies feels restricted in their recruitment efforts. This is the finding of a survey of 650 managing directors and HR managers conducted by the market and social research institute gfs-zürich on behalf of swissstaffing and the Swiss Trade Association. The proportion of companies that feel strongly affected by restrictions and additional administrative burdens is even higher, at 39 percent. The reason: For every vacancy, the obligation to report must be checked and, if necessary, a report must be made.

Mandatory reporting slows down recruitment

"Many companies are dependent on personnel at short notice during peak order periods and unforeseen events such as accidents and illness. In order to be able to fill the vacancies quickly, the five-day bidding block is far too long. Many corporate clients of temporary staffing companies need the employees they are looking for within 24 hours," says Leif Agnéus, President of swissstaffing and General Manager of Manpower Switzerland, explaining the high proportion of restricted companies. The result: delays, lower quality, overtime for existing staff, lost orders.

Reporting process successful, candidate proposals deficient

The focus of the federal government and the cantons on a business-friendly notification procedure has paid off. Eighty percent of the companies surveyed find the verification of subordination and the notification process simple. There is a lot of catching up to do when it comes to the RAV's candidate proposals. Only 31 percent of the companies surveyed rate these as good. In view of the figures, NR Hans-Ulrich Bigler, Director of the Swiss Trade Association, comments: "As long as the quality of the RAV's dossiers does not improve, extending the obligation to register to occupations with an unemployment rate of over 5 percent does not make sense, but only places an additional administrative burden on SMEs."

Job notification requirement hits French-speaking Switzerland particularly hard

An analysis of the survey by canton shows: The job notification requirement is hitting French-speaking Switzerland particularly hard. In the canton of Geneva and the canton of Vaud, 72 and 60 percent of companies respectively say they are severely affected by the job notification requirement. In addition, 44 percent of companies in the canton of Geneva feel severely restricted in their recruiting efforts. "In the canton of Geneva, there are more jobs than working-age residents. Uncomplicated recruitment options are therefore particularly important." explains swissstaffing economist Marius Osterfeld. Given the shortage of skilled workers and international competition, the goal should be to create a more transparent job market, but maintain the liberal labor market. For the political leaders in Bern, the survey results are a wake-up call, as a further increasing burden on the economy is foreseeable due to the extension of job notification requirements in 2020 and the introduction of controls.

Source: Swissstaffing

Success impulse: Make history!

Who wouldn't want to make history and move the world with it? Here's a new Success Impulse on how you can make a more positive impact on those around you in 2019.

Making history - who doesn't want to do that? (Image: pixabay.com)

You now have about 49 weeks left to make history in 2019. Seriously, what is it that you will "move the world" with this year, at least in your environment and for your peers (or your customers). And by that I don't just mean "a little more of the same," but something really great that you can be really proud of.

Always in the comfort zone...

What's behind it? Well, the direction of our lives is largely determined by the questions we ask ourselves. And most people, from my experience, don't ask themselves questions that move them forward strongly, but questions that leave them in the comfort zone.

"What am I making history with this year?" is a powerful, umcomfortable question. Because you may not have an answer. If your response is "What a crock!" then we're on to something here. Then you have potential for more positive impact on those around you - and for making a real difference.

How to make history in 2019

Here are three specific ideas on how you can make history in 2019:

  1. Choose exactly one big target! I know you've heard this a thousand times: What is your one big goal for the next 12 months? And yet, when I ask people in any environment (including CEOs), I almost never get a clear answer. So write down your one most important big goal for this year!
  2. Double your productivity! How you can do that? First, you need your big goal for it (see point 1). Because everything that does not go in the direction of this goal is a waste. Then work every day at least half on the topics that really move you forward. This is exactly where it fails for most: They become extremely efficient in things that don't really move them forward - a huge waste.
  3. Grow every day! Finally, make this year your growth year! Read or listen to a good book each week that will move you forward. Get video and audio courses. Go to seminars. Participate in mastermind groups. And so on. A first step for this: Create a personal growth plan with monthly goals.

Well then, let's do it! If we have more positive "history makers" this year, it will be a better year. Especially in today's times, we need that - we need You!

To the author:
Volkmar Völzke is a success maximizer. Book author. Consultant. Coach. Speaker. www.volkmarvoelzke.ch

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