The truth about "NextGen Security

A number of new providers of IT security solutions are focusing on "NextGen Security" and want to convince users with AI (artificial intelligence) and machine learning. Often enough, this is backed by aggressive marketing that does not shy away from false claims, as a fact check of an established provider shows.

The term NextGen Security is used to convey many half-truths. Established providers of IT security solutions are fighting back. (Image: Shutterstock)

Technologies such as AI (artificial intelligence) and machine learning (ML) are currently spreading rapidly and are also finding their way into IT security products. In particular, new players, so-called NextGen vendors (NGs), which rely exclusively on AI and ML for detection, are directing their marketing strategies against established manufacturers. This leads to uncertainty among security managers and users who have already been very satisfied with the level of protection provided by solutions from experienced vendors for many years.

Criticism of "NextGen Security

It therefore seems necessary to provide factual information about the differences between NextGen and "traditional" security products - and to clear up the half-truths of marketing strategists. "With the self-chosen designation NextGen, new manufacturers primarily want to distinguish themselves from established providers," explains Thomas Uhlemann, security expert at ESET. This European company, headquartered in Bratislava, is one such "established" security software manufacturer. Uhlemann is correspondingly aggressive in defending himself against NextGen providers. "The focus here is on criticism of a supposedly purely reactive approach, for example via signature databases," the expert continues. "While the new market entrants supposedly use many new technologies, they actually make use of many mechanisms and technologies that have been developed, refined and deployed by the established manufacturers over many years. "

The (allegedly) latest technologies

Some of the technologies cited by NGs, such as whitelisting and machine learning, have been integrated for years into security solutions from providers with many years of experience. For example, findings from research into neural networks have been incorporated into the protection products and technologies of providers such as ESET since as early as 1997, and behavior recognition has been integrated since 2002.

False claim: Established manufacturers rely only on signatures

No single vendor in the security market relies solely on signatures. ESET, for example, has not relied solely on signatures since the late 1990s, but pursues a multi-layered security approach that combines various mechanisms.

False alarms are unavoidable, but also not bad - but!

A 100 percent detection rate must be the goal of every IT security solution. Every false alarm, in turn, causes high additional efforts for the IT admin. By using a solution that relies on several interlocking technologies, the false positive rate can be reduced to zero, which ESET, for example, has repeatedly proven in various independent tests (such as those conducted by AV-Comparatives).

Machine learning replaces updates - but not

NGs argue that updates to incumbent signature databases are untimely and biannual vulnerability fixes of self-learning software are sufficient. However, a database that learns only from its users and its own network without receiving external matching data will inevitably make mistakes sooner or later. Regular updates are imperative to continuously integrate threat intelligence to avoid non-detections and false positives.

Sandboxing: Smarter than algorithms

NGs claim that sandboxing is an outdated technology made obsolete by algorithms. However, it is true that the insights gained from sandboxing are important to learn more about threats and to keep optimizing detection. Because AI is still far from being superior to human intelligence. Malicious code is being encrypted and obfuscated in increasingly sophisticated ways. If you can't see behind the facade, you won't understand it and won't be able to build defenses against it.

Source and further information: ESET

 

20 years of open source: 9 reasons for free source code

This year marks the 20th anniversary of the Open Source Initiative, or OSI. Bruce Perens and Eric S. Raymond founded the organization in February 1998, and their ideas have since gone mainstream. Wire CTO/COO and co-founder Alan Duric thinks highly of open source and explains why free source code is the competitive advantage of the future.

Open source software is no longer the domain of IT nerds. (Photo by Chris Ried on Unsplash)

Open innovation instead of closed software development - that will be the motto in the future. An EU-initiated Study confirmed that open source software is an innovation driver and promises economic success. Microsoft, Facebook, Google and Amazon have also recognized the trend and released parts of their source code. Success stories such as Firefox or OpenOffice.org have already shown in the past that open source projects can prevail.

Nine reasons for open source

Decision-makers should be aware of the following nine reasons for free source code:

  1. Motivation and productivityWith open source, direct contact with the community is particularly motivating. Developers receive direct feedback from other developers. This in turn increases the motivation to design and develop an optimal product in the end.
  2. QualitySince the lines of code are visible to everyone, open source developers must meet high quality standards. Before the community gets to see the code, it must go through extensive review processes, especially for updates or bug fixes. In this way, the code is cleaner and easier to understand. In addition, the documentation of open source projects is a great advantage. For the further development of a software, this retrievable change hierarchy helps to maintain the quality standard.
  3. Safety: Once the source code is released, external developers are given the opportunity to commit to the code. Often, IT professionals focus on the issue of data protection and security. For example, if source code backdoors and other potential security vulnerabilities are identified, they can be noted and fixed. In addition, the software can be quickly and easily made available for independent audits, which in turn increases trust in the software.
  4. Transparency: One point that the community should be aware of at all times is data processing. In open source projects, they are informed about what happens to their own transmitted data - whether interfaces for third parties were deliberately implemented, for example. On the other hand, users can see whether their own, sensitive data is protected by means of encryption mechanisms. This, too, significantly increases trust in the software.
  5. Flexibility: The areas of Big Data, Internet of Things and Co. are characterized by ongoing changes and provide new impetus in IT. Based on current developments in the technology scene and feedback from the community, software manufacturers can react accordingly and make changes to the code. The advantage of this is that continuous updates improve the software and take user interests into account.
  6. Democratization: Open source code is deliberately intended to provide a basis for discussion, so that existing functionalities are questioned or product updates are encouraged. This is because the software can be optimized on the basis of requested additional functions or comments on programming languages used. IT professionals are free to comment on, share and edit the source code. The democratization of source code means passing on knowledge on the one hand and debating technologies on the other. In this respect, experience and feedback have far more influence on the digital scene than just for a single software project.
  7. Cost Efficiency: Open source software is more powerful and scalable than its proprietary counterpart. Another advantage is that there are no licensing fees when implementing additional open source software, such as the Apache HTTP Server. In addition, external developers from the community can easily contribute code to a project, often free of charge. By the way: Some IT professionals use their involvement in open source projects in their CVs and in this way underline their attractiveness for employers.
  8. Durability: Since the code is available online on platforms such as GitHub, GitLab or Launchpad is available, it can be viewed over a long period of time. In this way, even deleted lines of code are preserved and fully documented.
  9. IndependenceA major advantage is that companies employ their own team of developers and are not dependent on software providers. The company's own specialist know-how is also expanded to include that of the expert network. Online services that publish their source code consequently benefit from a symbiosis of internal and external knowledge and are thus independent.

Conclusion: Free source code for competitive advantage

Before the software project is made available to the public, many internal reviews are necessary and the code should be checked for security. In addition, the community should be given the opportunity to provide feedback - whether positive or negative. But besides transparency, there are of course other reasons to rely on open source. Many companies share the success of other software developers in this way, because other companies face the same challenges. Collaboration always enables source code optimization, adaptation based on user interests, bug reporting, or even completely new product features. Community interaction and technical exchange are therefore the biggest advantages of open source projects. In a world in which services with similar feature portfolios compete for user favor, transparency, trust, and the ability to innovate are crucial above all in order to survive the competition.

 

About the Author: Alan Duric is CTO/COO and board member of the Messenger Wire, and is responsible for the fortunes of an ambitious, international team in Berlin. In addition, he acts as a consultant for a number of technology startups, contributing his years of experience in the areas of open source, VoIP, IT security and software architecture.

Conduct employee and feedback interviews

Employees want and need feedback on their performance in order to fully develop their abilities. That is why feedback discussions are an important management tool.

Managers should conduct feedback conversations with their employees out of inner conviction. (Image: Antonioguillem - Fotolia.com)

Regular feedback meetings between supervisors and their employees have a positive effect on employee performance. Studies have shown this. When conducted correctly, they also increase employee satisfaction and motivation. Nevertheless, in many companies, feedback meetings tend to take place sporadically.

A practical example: A department head notices that some of his employees have again failed to achieve the agreed targets. However, he does not express his displeasure about this. So the employees continue to muddle along as before. Because their manager does not address them about the unachieved goals, they are convinced: Our manager is satisfied with our performance. And the unachieved goals are not that important to him. So, over time, the manager's annoyance increases to such an extent that at some point she "explodes". And as a result of her pent-up anger, she takes the wrong tone. This in turn hurts the employees emotionally, creating a conflict that is almost impossible to resolve.

Such escalation can be avoided through regular feedback and employee discussions - among other things, because in them the parties involved articulate their mutual expectations of (their) work together. This is why regular feedback discussions are part of the standard management repertoire in most larger companies - even if it is only as part of the annual target agreement discussions. The situation is different in small and medium-sized companies. There, regular feedback discussions tend to be the exception.

Communicate about goals and expectations

Generally speaking, most managers talk too little with their employees about their work and the expectations and goals associated with it. This is why employees often lack the necessary orientation in their day-to-day work. This is what the employee and feedback meetings are supposed to give them. The following topics can be discussed in them:

  • Quality of the (collaborative) work,
  • Satisfaction with the work situation,
  • Corporate and divisional goals, strategies and plans,
  • Duties and responsibilities of the employee,
  • Strengths and weaknesses of the employee,
  • possible qualification, support measures,
  • possible improvements,
  • Health Promotion,
  • Target and bonus agreement.

Feedback and target-setting meetings are not primarily intended to discuss current problems. Rather, the behavior of the employee (and his or her manager) over a period of time is to be considered in summary in order to clarify how the (joint) work can be improved. Therefore, feedback meetings without preparation make little sense.

Conduct the conversations with conviction

In many larger companies, it is mandatory to conduct regular employee appraisals. That is good in itself! Sometimes, however, this leads to managers only conducting these discussions so that they can report "completion" to the HR department, for example. The quality of the discussions is correspondingly poor.

In order to ensure a minimum level of discussion, it is useful for the manager and employee to independently complete a questionnaire after each appraisal interview and send it to the HR department, for example. The questionnaire may contain questions such as:

  • How satisfied are you with the interview process?
  • How satisfied were you with the atmosphere?
  • How long did the conversation last?
  • Were development issues and goals also addressed/agreed upon?
  • What could/should change so that you and your conversation partner benefit even more from the next conversation?

Take enough time

One indicator of the quality of an employee or feedback meeting is its duration. Managers should plan at least one hour per employee for this. This is because a relaxed atmosphere is necessary so that sensitive issues can be addressed. The first step is to create this atmosphere.

Feedback meetings are all the more important the more independently and responsibly employees are expected to work. This is because independent work requires adjustment from time to time. This means that managers and employees must agree on tasks and procedures, quality requirements and mutual expectations, among other things.

A well-structured feedback and appraisal interview consists of the following phases:

  • Reflection of the past time unit (for example, the past quarter),
  • Assessment of the current situation and
  • Looking ahead.
  • It is particularly important that the employee receives feedback on his "strengths" and "weaknesses". What does he do/can he do well or less well? Because without feedback on this, there is no learning.

The time invested pays off

Research shows that regular employee and feedback discussions positively influence the following factors, among others:

  • the relationship between the employees and the supervisor,
  • the cooperation and performance,
  • the quality thinking
  • the independence and responsibility of employees,
  • identification with the work and the given goals.

That's why managers should conduct feedback and target-setting meetings with their employees out of inner conviction. Because this is worthwhile - for them, their employees and the company.

To the author: Dr. Albrecht Müllerschön is the owner of Müllerschön Managementberatung, Starzeln in Baden-Württemberg. The business psychologist is the author of several personnel books and was a teaching coach at the University of Tübingen (www.muellerschoen-beratung.de).

EU corrects its GDPR shortly before the deadline

The EU GDPR, which comes into force on May 25, is currently driving many companies crazy. Before the deadline, the EU Council published a corrigendum. It contains a small but not entirely trivial change.

The EU's GDPR undergoes a small but (in)subtle change shortly before the deadline. (Image: Thorben Wengert / pixelio.de)

It is not unusual that in the final editing of extensive works of law there are still one or two things that need to be clarified. That is why the publication of a 386-page Supplement and clarification on the General Data Protection Regulation no surprise. In addition to various "normal" corrections, such as corrected page references, clarification of ambiguous formulations and the like, there is also a passage in the new version that - from a legal point of view - changes the situation. Article 25, Paragraph 2, Sentence 1 originally stated: "The responsible party shall take appropriate technical and organizational measures to ensure that, through default settings basically only personal data whose processing is necessary for the specific processing purpose in question are processed". In the revised version, the word "in principle" is now missing. The key point: "In principle" in case law means that there are also exceptions that may deviate from a principle.

Specifically, the new wording without "in principle" means the following: Anyone who sends customer e-mails or newsletters only needs an e-mail address for this purpose. For an individual salutation such as "Dear Mr. ..." or "Dear Ms. ...", personal data such as surname and first name is required. This would have just been permissible in the original wording. However, the new wording now goes so far that in future only the e-mail address itself may be requested. In the original version, other data could have been requested on a voluntary basis. The omitted "in principle" now also causes operators of e-commerce platforms in Switzerland, but also other companies that want to regularly contact customers in the EU by email, additional work in the adaptation of contact forms, etc. The short-term change of the GDPR is grist to the mill of all those who criticize the increasing regulatory pressure - not only from the EU - not to mention additional legal fodder...

More information including a link to an EU GDPR guide is available in this article.

The top trends from the perspective of executives

Swiss companies face major skills gaps in the coming years. Nine out of ten executives and HR managers rank artificial intelligence, big data and the connected workplace among the top trends in Switzerland.

Artificial intelligence, Big Data and the connected workplace are among the top trends, according to many Swiss executives. (Image: Fotolia.com)

In the report "The Rise of the Social Enterprise" of 2018, consulting firm Deloitte examines the rising expectations of everyone, how leaders themselves must now act as a team, and how new technologies are rapidly reshaping the HR priorities of organizations. Top trends among executives and chief human resource officers (CHROs) in Switzerland are the connected workplace (86 percent), automation and the use of HR-relevant employee data (85 percent each).

Almost 100 respondents in Switzerland point to the need for a team-oriented, interdisciplinary approach to tackling complex issues. Eighty-three percent identify this as important or very important among the top trends. Other survey results show that executives need to get out of their silos and work more with each other. Companies where executives collaborate regularly can expect growth rates that are one-fifth higher than those whose leadership collaborates only occasionally on ad hoc initiatives or projects. Although this collaboration is necessary to move the company forward, 70 percent say their leaders do not collaborate regularly.

Economy should close the social gap

Increased transparency and heightened political awareness have focused attention on the role of business as a driver of change in society. Companies are increasingly expected to exercise their ability to do social good both externally for customers, communities and society, and internally for their employees. Companies must take a comprehensive stakeholder approach to pressing public issues to maintain their reputation and relevance beyond the organization. With increasing pressure on companies to develop solutions to critical social challenges, citizenship must be a central part of an organization's identity and mission.

According to Deloitte, these are the top ten trends that managers will have to deal with in the future. (Graphic: Deloitte)

The new challenges of an aging and hybrid workforce

Extended life expectancy raises questions about how long careers will last and how aging workers will impact the economy and public policy. Eighty percent of respondents in Switzerland say that a multi-generational workforce is part of their company's diversity and inclusion strategy. Despite the aging global workforce and the competitive advantages older talent offers, less than 10 percent of respondents say their companies have created targeted roles for older employees to leverage their expertise. However, the aging workforce remains an untapped resource of experience and knowledge that Swiss companies can use to their advantage.

As alternative work arrangements become more common in business, HR and business leaders are keen to better plan and optimize their own workplace ecosystems as quickly as possible. They are responding to the need to improve service, adapt more quickly and develop new capabilities. By 2020, 38 percent of Swiss companies expect to see growth in contractors, 57 percent in freelancers and 44 percent in gig workers, workers who are paid per gig.

Top trends AI, robotics and automation: employees need constant development and retraining

With the use of AI (artificial intelligence), robotics, automation or HR analytics, technologies that show no signs of slowing down, companies need to focus on creativity, social intelligence and ICT know-how as future competencies, as another Deloitte Switzerland report on key employee competencies in the digital age shows. 91 percent of Swiss respondents expect AI and cognitive technologies to have a partial or significant impact on the workforce by 2020, and already 38 percent are actively shaping jobs such as an employee engagement specialist, HR analytics director or robot recruiter around AI and robotics. While 85 percent of respondents believe this area is important, only 31 percent feel ready to tackle it.

Holistic view of job and career

Companies and employees alike are aware that the traditional career model is in a state of flux: 55 percent of Swiss respondents therefore consider building new career models and skills to be very important. But more than 57 percent have no programs in place to build the skills of the future, and only 25 percent give employees the opportunity to actively develop and explore new paths. Organizations that embrace their role as drivers of change in the social enterprise must work to develop and implement robust solutions to close the growing skills gaps.

"Automation will continue to keep us busy in the coming years. Most importantly, it will improve the size, speed and quality of work," said Myriam Denk, Head of Human Capital Consulting, Deloitte Switzerland. "But it's important to remember that as routine work is automated, new jobs will be created - jobs that are more service-oriented, analytical and social in design, and that match our essential human skills. Companies whose leadership recognizes this shift and reshapes the way these skills are used can be a step ahead in the marketplace."

The rise of the hyper-connected workplace

With a flood of new workplace communication tools complementing team-based work, more than 86 percent of companies see the productivity of employees who are more connected than average as very important. Seventy-nine percent of respondents expect employees to spend more time within collaboration platforms in the future, and 66 percent expect work-based social media tools to grow. As digital tools move from the home to the workplace, companies will need to leverage their expertise in team management, goal setting and employee development. Only then will they be able to improve their organizational, team and individual performance and foster the collaboration necessary to become a more socially focused company.

More information: www.deloitte.ch

Helmut Reisinger is the new CEO of Orange Business Services

Helmut Reisinger became the new Chief Executive Officer (CEO) of Orange Business Services on May 1, succeeding Thierry Bonhomme, who will become Advisor to the Chairman and CEO of Orange before retiring later this year.

Dr. Helmut Reisinger, new CEO of Orange Business Services. (Image: OBS)

On March 5, Orange announced its intention to build a more diversified and international board. Accordingly, in his new role, Helmut Reisinger will report to Stéphane Richard, Chairman and CEO of Orange, and will be a member of the Group's Executive Board. Most recently, Helmut Reisinger was Executive Vice President International at Orange Business Services, responsible for all international business activities except France. As CEO, he will set the corporate strategy to support the digital transformation of enterprise customers in France and around the world.

"I am honored and excited to lead Orange Business Services in its quest to be at the forefront of the data-driven economy. I believe that our global network, expertise and assets enable us to deliver an unparalleled experience to our enterprise customers worldwide. With a relentless customer focus - combined with employee engagement and a commitment to innovation - I am confident that we will continue to deliver success and growth for both our customers and Orange," said Helmut Reisinger, Chief Executive Officer, Orange Business Services.

With more than 20 years of experience in the enterprise market and solutions, Helmut Reisinger has an extensive international and customer-facing background with numerous leadership positions. Prior to joining Orange Business Services in 2007, he held leadership positions across Europe at Avaya Inc, NextiraOne Germany and Alcatel Austria.

More information

Smartphone distraction is a matter of personality

As we all know, the smartphone offers many possibilities, but it also has side effects: It is distracting, for example when driving or at work. Bernese researchers now show that personality differences in the ability to control oneself can explain whether people react immediately to smartphone signals.

A smartphone is a good thing, but it's also distracting. (Image: Günter Havlena / pixelio.de)

Anyone who owns a smartphone knows that we receive chat messages, push messages from the newspaper app or phone calls dozens of times a day. Often, the messages or calls interfere with our concentration in our current activity, be it in a professional context or while driving a car, for example. What motivates people to react immediately to a signal and pull out their smartphone? Researchers at the University of Bern wanted to find out.

Low self-control influences smartphone use

In a new study, an interdisciplinary team from the University of Bern, consisting of Prof. Dr. Sebastian Berger and Annika Wyss from the Institute of Organization and Human Resources and Prof. Dr. Daria Knoch from the Department of Social Psychology and Social Neuroscience at the Institute of Psychology, shows that people with a low capacity for self-control tend to react more immediately to signal tones from the smartphone. For their study, the researchers relied on an established method from psychology: they invited 108 subjects to participate in "experience sampling." This is a method in which the test subjects receive a message on their smartphone several times a day to answer a few questions about their current state of mind. In this specific case, the questions were about consumption experiences. However, the actual goal of the research team was to measure how long it takes a person to respond to the message. Of a total of 1,620 signals in the study (15 per test person, distributed over 3 days), 1,493 were answered. Of these, 335 were answered within the first minute. The core aspect of the study was to link the response times to the subjects' ability to self-monitor, which had been measured by standardized tests seven weeks earlier.

Degree of impulse control influences reaction time

The analysis shows the following: Individuals with lower self-control found it significantly more difficult not to react immediately to the smartphone signal. This effect remained stable even when a number of other personality traits were also included in the statistical model. "Self-control measures the ability to maintain control over an impulse," explains Daria Knoch. "This is necessary to postpone the need to act on the message until, say, when the work is done or the car has been safely driven to its destination," the neuroscientist says. Interestingly, the degree of self-control ability is not likely to explain differences in response times. "The degree of self-control cannot explain why a person responds after 11 or 12 minutes," explains Annika Wyss, "but a low degree is suitable as a diagnostic tool to explain immediate responses."

Analysis of psychological processes important for the design of working conditions

"When researching the side effects of smartphone use, it is first important to understand which psychological factors lead to the smart companions being used so often in risky situations. With self-control ability, we have now identified one of these processes," says study leader Sebastian Berger, summarizing the results. "Once again, this study demonstrates the benefits of interdisciplinary research," Berger adds. Business administrators interested in designing the best possible working conditions, for example, depend on basic research from neuroscience. The study results could be used, for example, to discuss whether it makes sense for a company to hand out smartphones to all its employees or whether, for example, emails should no longer be pushed onto employees' cell phones after work.

Source: Institute for Organization and Personnel, University of Bern

 

Wave of Swisscom shutdowns causes Internet telephony to grow

Internet service provider (ISP) iWay increased its revenue by 34 percent in the 2017 financial year, from 15.9 to 21.3 million Swiss francs. For the current year, iWay Managing Director Matthias Oswald expects another excellent year. The switch to "All IP" in connection with the shutdown of the analog networks by Swisscom is partly responsible for this.

Matthias Oswald, CEO of iWay, expects continued strong growth in Internet telephony. (Image: zVg)

Zurich-based iWay AG is one of Switzerland's leading Internet Service Providers (ISP) for private individuals and small and medium-sized enterprises. Founded in 1995, the company offers customized solutions in the areas of Internet access, VoIP telephony, e-mail, hosting and data centers. For the past year, iWay has been a wholly owned subsidiary of St.Gallisch-Appenzellische Kraftwerke SAK. Recently, the company provided information about its current economic figures and about new services.

Internet telephony as a growth area

Megatrends such as mobility and cloud computing mean that the need for reliable business communication is also growing among smaller companies, iWay announced at a media conference in mid-April. "The acceptance of unified communication and modern forms of collaboration has already become noticeably stronger and will continue to increase, especially in the area of smaller companies," says CEO Matthias Oswald. iWay will therefore also increasingly benefit from the combination of telephony, meeting solutions, messaging and mobile availability management at K-companies. In addition, Oswald expects strong growth in Internet telephony VoIP well beyond the current year as a result of the switch to "All IP" at Swisscom. "Internet telephony will remain an above-average growth area for us in the medium term. On the one hand, because the wave of cancellations at Swisscom is far from over. On the other hand, because many companies are not even concerned about the topic at the moment," says Oswald. Experience shows, however, that after the "forced" switch to Voice Over IP, many companies only become aware over time that there are attractive alternatives in Internet telephony. Specifically for SMEs, iWay offers what it claims is a unique product: a VoIP gateway that is connected downstream from an existing telephone exchange. This means that a company does not have to replace its existing switchboard at great expense, but still becomes VoIP-capable.

Unique service for IT companies

iWay also expects strong growth from "Virtual ISP," an innovative service for IT companies that is unique in Switzerland. As a Virtual ISP, any IT company can set up and manage automated fiber and DSL orders for its customers on a special partner portal on all city networks and the Swisscom network. iWay wholesale partners are thus in a position to act as ISPs for their customers under their own name, without having to set up complex network connections and conclude expensive contracts with Swisscom or other city networks. iWay can take over the entire business process with Virtual ISP on request, from configuring the customer routers to shipping them and invoicing them on behalf of the partner. "With Virtual ISP, any IT company can now become an Internet provider without having to worry about network-related matters," says Oswald. Finally, by the middle of the year, all IP telephony products will also be made available for Virtual ISP.

Information: www.iway.ch

 

 

Setting new ethical standards with chocolate

Every two years, the Swiss Ethics Award recognizes projects that set new ethical standards in the business world. This year, Coop & Chocolats Halba won the award with their joint project "Sustainable chocolate from Ecuador".

Set ethical standards in business and received awards for it: Petra Heid, Head of Sustainability and Communications, Anton von Weissenfluh, CEO, both Chocolats Halba, Céline Arnold, Corporate Social Responsibility, Coop. (Image: Ernst A. Kehrli / Swiss Excellence Forum)

The joint project "Sustainable Chocolate from Ecuador" of Coop and its subsidiary Chocolats Halba pursues economic, ecological and social goals: among others, the increase of living standards, biodiversity and the integration and promotion of young farmers. The project is based on the "train the trainer" principle. Cocoa farmers in Ecouador (especially women and young people) are trained in the methods of dynamic agroforestry. As so-called facilitadores, they pass on their knowledge and become ambassadors for sustainable cocoa cultivation. This lays the foundation for a sustainable livelihood for small farmers in Ecuador.

This project, which is comprehensive in its impact, was presented with the Swiss Ethics Award by the Swiss Excellence Forum at the Ethical Leadership Conference in the KKL Lucerne on April 26, 2018. Also nominated were Clinica Luganese Moncucco, Ikea and Swisscom, each with their own projects for higher ethical standards in business. The winning project was recognized for, among other things, its focus on sustainable cocoa production and tackling a whole range of deep-seated problems such as poverty, small acreages, low market prices, poor infrastructure and lack of knowledge, all of which plague Ecuador's small farmers. By proactively addressing these problem areas, Chocolats Halba is now one of the sustainability pioneers in the Swiss chocolate industry.

Information: Swiss Excellence Forum

White paper on the topic of hiring on demand

Flexible work is considered one of the megatrends of the future. Instead of permanent staff, companies are increasingly relying on temporary, fixed-term or selectively deployed specialists. What are the advantages of hiring on demand? And what legal aspects do employers need to consider? A new white paper from Careerplus provides answers.

Hiring employees on a temporary basis is becoming more and more common. A white paper clarifies questions around the topic of "hiring on demand". (Photo: Stockfotos-MG / Fotolia.com)

The number of flexible employment relationships is increasing every year. In 2016, just under 318,000 people worked in temporary employment relationships - four times more than in 1993. With digitalization, traditional permanent employment is becoming less important, while temporary and fixed-term work is becoming increasingly popular.

Hiring on demand more and more widespread

"Digitalization is changing the working relationship between employers and employees. Professionals make their skills available for a certain period of time and thus benefit from more flexibility and independence. Employers, on the other hand, increase their cost efficiency and remain agile through the uncomplicated and selective use of specific services," says Jacqueline Scheuner, CEO of Careerplus, explaining the advantages of hiring on demand.

Not only has the number of flexible workers increased in recent years, but their skill levels are also rising. Hourly wages, for example, have risen by 50 percent in the last five years. To find out which factors are influencing this development and how the increase in flexible work can be explained, read a new white paper from Careerplus.

Tips from the industry

If companies want to hire or contract professionals for temporary assignments, they have to deal with a number of questions. Is there an employment relationship when a person is deployed, or is he or she being used as a freelancer? Which contracts come into play? Who pays the social security contributions? The white paper provides companies with tips and information on the legal aspects they need to consider when hiring on demand and the advantages of using a staffing agency. Myra Fischer-Rosinger, Director of swissstaffing, the association of Swiss personnel service providers, explains in an interview how temporary employment will develop in the future.

The white paper "Hiring on demand: The future of work is temporary" is available as a Download available free of charge.

Paperless office: success stories

The IT company Clavis IT from Eastern Switzerland has published a knowledge series on the paperless office on its website. The sixth part reports on some successful implementations. A Meetup is planned for the last part.

A paperless office: There are already some success stories. (Image: Clavis IT)

The campaign "In a few steps to a paperless office" of the Herisau IT service provider Clavis IT, which has been running since March, is coming to an end. The current sixth part shows how customers have tackled the digitization of documents and thus significantly improved their document management. Examples from different industries and different solutions were selected. This illustrates how many individual possibilities a paperless office offers.

The first use case involves the use of a document management system for processing invoices, an industry-independent solution that can be applied almost anywhere. The accounts payable process is now less error-prone and contains far fewer lead times. The second case describes a paperless office in a pharmaceutical logistics company that had to manually process numerous fax orders every day. Thanks to the data recognition system with capturing technology, the relevant data is now extracted and passed directly to the ERP system after verification by the employees. Last but not least, an example from industry is described and it is shown how already digitized documents and data can be optimally integrated and linked in a company.

For the last part of the knowledge series, Clavis IT is planning a Meetup in the form of an event where interested people can inform themselves and exchange ideas on the topic of digitization.

Click here for the knowledge series

On wins the Export Award 2018

The Zurich-based running shoe label On received the Export Award 2018 at the Switzerland Global Enterprise (S-GE) Foreign Trade Forum on April 26. The company, which was founded by three sports enthusiasts, convinced the jury with its clever export strategy.

Joy about the Export Award 2018: The winning team from On. (Image: S-GE)

An independent jury of business, science and media representatives selected the following from all the applications submitted Three finalists for the Export Award 2018, who have now been honored at the Foreign Trade Forum.

90 percent export share

The jury chose the sports label On as the winner. More than three million runners worldwide rely on the Swiss running shoes, which are characterized above all by the revolutionary and patented CloudTec soles. Eight years after its founding, On is the fastest growing brand in the running shoe market. The company now has a presence in over 50 countries: it has its own branches in the USA, Germany and Japan, and works with distributors or is active in online retailing in Central and South America, Asia and Eastern Europe. When it comes to exports, On consistently focuses on the premium segment and today sells 90 percent of its products abroad.

Swiss premium products in demand

The trophy was presented by Ruth Metzler-Arnold, Chairman of the Board of Directors of S-GE, at the Foreign Trade Forum on April 26, 2018. "The running shoe label On combines Swiss quality with novel technology and a success-oriented strategy. This Export Award once again highlights the innovative strength of our Swiss companies," says Ruth Metzler-Arnold proudly. "In addition, On's story shows how Swiss premium products can succeed worldwide despite international competition and price pressure."

More information: www.s-ge.com/exportaward

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