iWay Named Best Internet Service Provider for the Third Time

The Zurich-based Internet service provider iWay has once again taken the top spot in the 2026 Comparis Customer Satisfaction Survey. With an overall score of 5.3, the company has been awarded the Gold Seal for best customer satisfaction by Comparis for the third consecutive year.

Top scores in four out of five individual dimensions

Particularly noteworthy: iWay ranks first in four of the five individual dimensions evaluated. Customers rate the provider as a leader in quality and service (5.2), information and transparency (5.3), touchpoints and contact (5.3), and overall satisfaction (5.3).

Markus Vetterli, CEO of iWay, commented on the results: «The fact that our customers have named us the best Internet provider for the third year in a row confirms our consistent focus on quality, personalized service, and transparent communication. We are very proud of our employees, who work hard every day to ensure our customers» satisfaction.”

Methodology of the Comparis Survey

For its annual customer satisfaction survey, Comparis surveys approximately 4,500 people from across Switzerland about companies and their services. Among other things, the survey evaluates the quality of services, customer service, transparency of information, availability of contact options, and overall satisfaction.

iWay, headquartered in Zurich, is one of the leading Internet service providers for individuals and small and medium-sized businesses. Founded in 1995, the company offers customized solutions in the areas of Internet, telephony, mobile, TV, hosting, domains, and data centers. iWay is known for its personalized and free support and relies 100 percent on Swiss expertise and infrastructure.

Source: www.iway.ch