Organizer Edition 10/2009

LARGE SME SURVEY

• Interview with Federal Councillor Doris Leuthard: SMEs less affected by the crisis for the time being
• SMEs get fit for the future
• Interview with Prof. Fueglistaller: SMEs are at a blurred turning point
• Satisfaction, but also skepticism

90 YEARS OF ORGANIZATION

• The ORGANISATOR - a household name for 90 years
• Dr. Victor Bataillard: Mediator, Publisher, Visionary
• Office world 90 years ago

LEADERSHIP

• The leader as playmaker
• Navigate successfully

MARKETING

• Education as a component of sales management

ICT

• Voice over IP - the telephone connection of the future
• Turning customer knowledge into business opportunities
• How to significantly increase efficiency in the company

HRM

• Recognize and respond to stress
• More appreciation for personnel administration!
• And sales rise as if by magic

INTERNATIONAL

• New roaming charges: Their impact on Switzerland

FINANCES

• Risk management according to ISO 31000
• The ICS is a good management tool

Rubrics

• Editorial
• Scene
• Compact
• Book tip
• Market
• Events
• Service
• Column