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Customer survey

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"Were you satisfied with our service?" Apart from a "yes" or "no", this question does not provide any further information that could be used to improve the service. Tumisu / Pixabay.com
MARKETING

After-sales satisfaction check

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OPERATIONAL EXCELLENCE

Swiss Institute for Quality Tests: Quickline with best customer service

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Most read articles

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  • Brand Congress 2025: AI, content, cultural change
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