{"id":34309,"date":"2024-12-02T13:12:49","date_gmt":"2024-12-02T12:12:49","guid":{"rendered":"https:\/\/www.markt-kom.com\/?p=227477"},"modified":"2024-12-02T15:19:50","modified_gmt":"2024-12-02T14:19:50","slug":"digitale-finanzwelt-im-umbruch-ambivalente-haltung-der-schweizer-bevoelkerung","status":"publish","type":"post","link":"https:\/\/www.organisator.ch\/en\/marketing\/2024-12-02\/digitale-finanzwelt-im-umbruch-ambivalente-haltung-der-schweizer-bevoelkerung\/","title":{"rendered":"Digital financial world in transition: ambivalent attitude of the Swiss population"},"content":{"rendered":"<figure id=\"attachment_227478\" class=\"wp-caption alignnone\" style=\"width: 520px;\" aria-describedby=\"caption-attachment-227478\"><a href=\"https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/1Schweiz-European-Consumer-Payment-Report-2024-Coverjpg.jpg\"><img class=\"size-full wp-image-227478\" src=\"https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/1Schweiz-European-Consumer-Payment-Report-2024-Coverjpg.jpg\" sizes=\"(max-width: 520px) 100vw, 520px\" srcset=\"https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/1Schweiz-European-Consumer-Payment-Report-2024-Coverjpg.jpg 520w, https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/1Schweiz-European-Consumer-Payment-Report-2024-Coverjpg-18x12.jpg 18w, https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/1Schweiz-European-Consumer-Payment-Report-2024-Coverjpg-276x175.jpg 276w\" alt=\"\" width=\"520\" height=\"330\" \/><\/a>\r\n<figcaption id=\"caption-attachment-227478\" class=\"wp-caption-text\">European Consumer Payment Report | Image rights Intrum AG<\/figcaption>\r\n<\/figure>\r\n<p>Digitalization is profoundly changing the world of finance - as the European Consumer Payment Report shows. In Switzerland, the results reveal an ambivalent picture: While AI is perceived as an opportunity for fairness and efficiency in the debt collection process, concerns about data security and emotional distance remain.<\/p>\r\n<p><strong>Payment behavior and consumer trends<\/strong><br \/>\r\nThe majority of the Swiss population pays their bills on time, but households with children are more often confronted with delays (39 % compared to 19 % childless households). At the same time, consumer habits have shifted: online shopping and social media tempt 80 % of millennials and 75 % of Gen Z to spend more than they can afford. Even 50 % of baby boomers see themselves influenced by digital channels.<\/p>\r\n<figure id=\"attachment_227480\" class=\"wp-caption alignnone\" style=\"width: 520px;\" aria-describedby=\"caption-attachment-227480\"><a href=\"https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/2.jpg\"><img class=\"size-full wp-image-227480\" src=\"https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/2.jpg\" sizes=\"(max-width: 520px) 100vw, 520px\" srcset=\"https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/2.jpg 520w, https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/2-18x12.jpg 18w, https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/2-276x175.jpg 276w\" alt=\"\" width=\"520\" height=\"330\" \/><\/a>\r\n<figcaption id=\"caption-attachment-227480\" class=\"wp-caption-text\">Have you failed to pay an invoice on time one or more times in the last 12 months?<br \/>\r\nImage rights Intrum AG<\/figcaption>\r\n<\/figure>\r\n<p><strong>AI in finance: Between opportunities and skepticism<\/strong><br \/>\r\nThe integration of artificial intelligence (AI) in the financial sector is viewed differently. 39 % of respondents see AI as having the potential to reduce human error in the debt collection process, while 36 % feel less judgmental when talking to a machine rather than a human about payment issues. Nevertheless, 56 % of Generation X and 50 % of men express concerns about data security.<\/p>\r\n<figure id=\"attachment_227481\" class=\"wp-caption alignnone\" style=\"width: 520px;\" aria-describedby=\"caption-attachment-227481\"><a href=\"https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/5.jpg\"><img class=\"size-full wp-image-227481\" src=\"https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/5.jpg\" sizes=\"(max-width: 520px) 100vw, 520px\" srcset=\"https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/5.jpg 520w, https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/5-18x12.jpg 18w, https:\/\/www.markt-kom.com\/wp-content\/uploads\/2024\/12\/5-276x175.jpg 276w\" alt=\"\" width=\"520\" height=\"330\" \/><\/a>\r\n<figcaption id=\"caption-attachment-227481\" class=\"wp-caption-text\">Concern about the security of personal data<br \/>\r\nImage rights Intrum AG<\/figcaption>\r\n<\/figure>\r\n<p><strong>Conclusion: Balance between innovation and trust<\/strong><br \/>\r\nThe study shows that the digitalization of the financial sector creates new opportunities, but also poses challenges. While younger generations appreciate the benefits of digital technologies, Generation X remains more cautious - especially when it comes to data protection. The coming years will be crucial for building trust and further promoting acceptance of AI-supported solutions.<\/p>","protected":false},"excerpt":{"rendered":"<p>The latest European Consumer Payment Report shows how digital technologies, online shopping and artificial intelligence are impacting the payment behavior and consumer habits of the Swiss population.<\/p>","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"Digitalisierung Finanzwesen","_yoast_wpseo_metadesc":"Der European Consumer Payment Report zeigt, wie digitale Technologien und KI das Zahlungsverhalten und die Konsumgewohnheiten beeinflussen.","articlekey":"","footnotes":""},"categories":[29],"tags":[4345,4886],"class_list":["post-34309","post","type-post","status-publish","format-standard","hentry","category-marketing","tag-business","tag-payment-report"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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