{"id":46802,"date":"2026-03-31T09:00:00","date_gmt":"2026-03-31T07:00:00","guid":{"rendered":"https:\/\/www.organisator.ch\/de\/?p=46802"},"modified":"2026-03-31T13:18:14","modified_gmt":"2026-03-31T11:18:14","slug":"quickline-steigert-umsatz-trotz-kundenverlust","status":"publish","type":"post","link":"https:\/\/www.organisator.ch\/en\/management\/2026-03-31\/quickline-steigert-umsatz-trotz-kundenverlust\/","title":{"rendered":"Quickline increases sales despite loss of customers"},"content":{"rendered":"<figure id=\"attachment_46800\" aria-describedby=\"caption-attachment-46800\" style=\"width: 1200px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-46800 size-full\" src=\"https:\/\/www.organisator.ch\/wp-content\/uploads\/2026\/03\/Quickline-1.jpg\" alt=\"\" width=\"1200\" height=\"628\" srcset=\"https:\/\/www.organisator.ch\/wp-content\/uploads\/2026\/03\/Quickline-1.jpg 1200w, https:\/\/www.organisator.ch\/wp-content\/uploads\/2026\/03\/Quickline-1-680x356.jpg 680w, https:\/\/www.organisator.ch\/wp-content\/uploads\/2026\/03\/Quickline-1-1024x536.jpg 1024w, https:\/\/www.organisator.ch\/wp-content\/uploads\/2026\/03\/Quickline-1-768x402.jpg 768w, https:\/\/www.organisator.ch\/wp-content\/uploads\/2026\/03\/Quickline-1-18x9.jpg 18w, https:\/\/www.organisator.ch\/wp-content\/uploads\/2026\/03\/Quickline-1-375x196.jpg 375w, https:\/\/www.organisator.ch\/wp-content\/uploads\/2026\/03\/Quickline-1-669x350.jpg 669w, https:\/\/www.organisator.ch\/wp-content\/uploads\/2026\/03\/Quickline-1-1000x523.jpg 1000w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption id=\"caption-attachment-46800\" class=\"wp-caption-text\">Quickline reports higher revenues. Source: zVg \/ Quickline<\/figcaption><\/figure>\n<p>The Quickline network closed the 2025 financial year with revenue of CHF 249 million - an increase of 0.4% compared to the previous year. Customer satisfaction also remains at a high level, as confirmed by recent awards.<\/p>\n<p>\u00abWe have been providing customers with our products and services for over 30 years, and for the past four years they have been able to use them throughout Switzerland - regardless of their local network operator,\u00bb comments Egon Perathoner, CEO of Quickline, on the past year. In the highly competitive telecommunications market, customer proximity and satisfaction, authenticity and strong partnerships are becoming increasingly important.<\/p>\n<h3>New shareholders compensate for partner departure<\/h3>\n<p>Unfortunately, Quickline 2025 lost Wasserwerke Zug (WWZ) as an association partner. In return, however, the company was able to gain three new shareholders: EW Oftringen, StWZ Energie and fenaco Genossenschaft were confirmed as new shareholders of Quickline Holding in November. With the minority shareholding of the fenaco cooperative, both parties want to strengthen the digital infrastructure in rural areas and further develop joint potential for fenaco customers and members.<\/p>\n<h3>Simplified product portfolio shows effect<\/h3>\n<p>In September 2025, Quickline launched a new, more attractive and simplified product portfolio. Internet remains the basic building block of the offering. It now only offers a TV subscription that makes no compromises in terms of entertainment quality and variety. Quickline continues to win over customers with mobile subscriptions designed to meet their needs at attractive prices. The fixed network remains part of the portfolio for specific target groups such as families or older people.<\/p>\n<p>The customer loyalty program \u00abBenefit\u00bb is very popular: around 63,000 loyal Quickline customers were able to benefit from free or discounted leisure activities in the areas of ice hockey, handball, skiing, concerts or museum visits in 2025.<\/p>\n<h3>Customer numbers fall, sales rise slightly<\/h3>\n<p>Adjusted for the loss of WWZ customers, moderate growth was achieved. This is confirmed by the higher effective network revenue of CHF 249 million (+0.4% compared to the previous year) and the positive operating result. As at December 31, 2025, Quickline had the following effective customer numbers: Mobile 92,400 (-18.5 percent), TV streaming 69,300 (-18.7 percent), Internet 142,500 (-24 percent), linear TV 215,508 (-28.3 percent) and fixed-line telephony 68,100 (-29.5 percent).<\/p>\n<p>In the small-medium business (SMB) segment, the successful cooperation with market partners, local IT and telematics companies, is bearing fruit: the SMB segment was able to increase sales by 10.5 percent compared to the previous year. The Quickline Hospitality TV solution from primetime has already established itself in hotels, hospitals, retirement and nursing homes.<\/p>\n<h3>Quickline TV is constantly being further developed<\/h3>\n<p>Quickline TV - Quickline's flagship and gateway to unlimited entertainment with over 700 TV and radio stations, live sports, apps and streaming services - is constantly being developed for an even better experience. In 2025, for example, this included cross-device rewatching, improved search and picture quality with over 220 new channels in Premium HD, the expansion of Replay Premium to include the most-watched TV channels and the rating option for films and series.<\/p>\n<h3>Awards for customer service<\/h3>\n<p>In 2025, the Swiss Industry Monitor of the Swiss Institute for Quality Tests (SIQT) once again named Quickline the best internet provider in the \u00abCustomer Service\u00bb category - for the fifth time in a row. Among TV and mobile providers, customer satisfaction received a top rating. Comparis, the Swiss price comparison portal, crowned Quickline as the test winner in the \u00abTouchpoints &amp; Contact\u00bb category and awarded it a gold rating for satisfaction with mobile subscriptions.<\/p>\n<h3>Quickline Energy as a smart meter partner<\/h3>\n<p>50,000 households and businesses throughout Switzerland are already equipped with a smart meter from Quickline Energy. Quickline Energy offers energy suppliers in Switzerland a fully integrated solution for the various energy communities. Via the platform, private individuals with their own electricity production can find buyers for their electricity and conclude the contract digitally, including a billing service. Quickline Energy has also integrated a leading smart grid operation platform, which ensures comprehensive and intelligent grid control at low-voltage level in the distribution grids.<\/p>\n<h3>Optimistic outlook<\/h3>\n<p>Quickline is consistently pursuing its growth strategy. \u00abI look back on my first year as CEO of Quickline with pride, confidence and pleasure. Quickline has held its own in a highly competitive market. We have continued to position ourselves as a personal telecommunications provider, acquired new customers and treated existing customers with care,\u00bb says Egon Perathoner. The company is geared towards the future with its new strategy. He is convinced that the new shareholders will compensate for last year's loss of customers.<\/p>\n<p><em>More information: <a href=\"https:\/\/quickline.ch\" target=\"_blank\" rel=\"noopener\">quickline.ch<\/a><\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>The Swiss telecommunications provider Quickline increases its turnover slightly to CHF 249 million in 2025. Despite the loss of a network partner, the company gains three new shareholders and scores highly in terms of customer satisfaction. The SMB segment grows by over 10%.<\/p>","protected":false},"author":107,"featured_media":46800,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"Quickline Umsatz","_yoast_wpseo_metadesc":"Quickline steigert Umsatz 2025 auf 249 Mio. Franken. Drei neue Aktion\u00e4re und Top-Kundenzufriedenheit trotz Partnerabgang.","articlekey":"","footnotes":""},"categories":[28],"tags":[286,5252,492],"class_list":["post-46802","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management","tag-it","tag-umsatzzahlen","tag-unternehmen"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quickline steigert Umsatz trotz Kundenverlust - Organisator<\/title>\n<meta name=\"description\" content=\"Quickline steigert Umsatz 2025 auf 249 Mio. Franken. 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