{"id":20228,"date":"2023-06-05T04:51:28","date_gmt":"2023-06-05T02:51:28","guid":{"rendered":"https:\/\/www.organisator.ch\/de\/?p=20228"},"modified":"2023-05-26T14:59:20","modified_gmt":"2023-05-26T12:59:20","slug":"cxm-die-versteckten-kosten-mangelnder-kundenzufriedenheit","status":"publish","type":"post","link":"https:\/\/www.organisator.ch\/fr\/marketing\/2023-06-05\/cxm-die-versteckten-kosten-mangelnder-kundenzufriedenheit\/","title":{"rendered":"CXM : les co\u00fbts cach\u00e9s du manque de satisfaction des clients"},"content":{"rendered":"
Vous devez \u00eatre connect\u00e9 pour voir ce contenu. Veuillez Se connecter<\/a>. Pas un membre ? Nous Rejoindre<\/a><\/div>","protected":false},"excerpt":{"rendered":"

Les entreprises qui mettent en place une gestion de l'exp\u00e9rience client (CXM) sont non seulement en mesure d'\u00e9couter et de comprendre r\u00e9ellement leurs clients, mais elles peuvent \u00e9galement am\u00e9liorer leurs processus d'entreprise \u00e0 long terme et identifier les \u00e9conomies potentielles. <\/p>","protected":false},"author":1,"featured_media":20226,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"CXM","_yoast_wpseo_metadesc":"","articlekey":"45592","footnotes":""},"categories":[578,29],"tags":[139,156,3785],"class_list":["post-20228","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-abo","category-marketing","tag-customer-experience","tag-digitalisierung","tag-kundenzufriedenheit"],"acf":[],"yoast_head":"\nCXM: Die versteckten Kosten mangelnder Kundenzufriedenheit - Organisator<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.organisator.ch\/fr\/marketing\/2023-06-05\/cxm-die-versteckten-kosten-mangelnder-kundenzufriedenheit\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CXM: Die versteckten Kosten mangelnder Kundenzufriedenheit - 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