{"id":23518,"date":"2023-12-04T20:30:51","date_gmt":"2023-12-04T19:30:51","guid":{"rendered":"https:\/\/www.organisator.ch\/de\/?p=23518"},"modified":"2023-12-04T07:37:02","modified_gmt":"2023-12-04T06:37:02","slug":"after-sales-zufriedenheitskontrolle","status":"publish","type":"post","link":"https:\/\/www.organisator.ch\/fr\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/","title":{"rendered":"Contr\u00f4le de satisfaction apr\u00e8s-vente"},"content":{"rendered":"<div class=\"swpm-post-not-logged-in-msg\">Vous devez \u00eatre connect\u00e9 pour voir ce contenu. Veuillez <a class=\"swpm-login-link\" href=\"https:\/\/www.organisator.ch\/login\/\">Se connecter<\/a>. Pas un membre ? <a href=\"https:\/\/www.organisator.ch\/shop\/\">Nous Rejoindre<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Les prestations sont \u00e9valu\u00e9es partout : repr\u00e9sentations th\u00e9\u00e2trales, s\u00e9minaires, livres, h\u00f4tels, entreprises, m\u00eame le s\u00e9jour \u00e0 l'h\u00f4pital. Les avis des clients sont importants pour que le fournisseur puisse s'am\u00e9liorer. Il est pr\u00e9f\u00e9rable qu'un client \u00e9mette une critique lors d'une enqu\u00eate plut\u00f4t que sur le net. Le m\u00e9contentement sur une plate-forme d'\u00e9valuation fait le tour du monde et nuit \u00e0 l'image de marque. <\/p>","protected":false},"author":1,"featured_media":23517,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"Zufriedenheitskontrolle","_yoast_wpseo_metadesc":"Zufriedenheitskontrolle: Es ist besser, wenn ein Kunde bei einer Befragung Kritik \u00e4ussert, als wenn er das im Netz tut.","articlekey":"72131","footnotes":""},"categories":[578,29],"tags":[4024,4025,3832,339],"class_list":["post-23518","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-abo","category-marketing","tag-after-sales","tag-bewertung","tag-kundenbefragung","tag-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>After-Sales-Zufriedenheitskontrolle - Organisator<\/title>\n<meta name=\"description\" content=\"Zufriedenheitskontrolle: Es ist besser, wenn ein Kunde bei einer Befragung Kritik \u00e4ussert, als wenn er das im Netz tut.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.organisator.ch\/fr\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-Sales-Zufriedenheitskontrolle - Organisator\" \/>\n<meta property=\"og:description\" content=\"Zufriedenheitskontrolle: Es ist besser, wenn ein Kunde bei einer Befragung Kritik \u00e4ussert, als wenn er das im Netz tut.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.organisator.ch\/fr\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/\" \/>\n<meta property=\"og:site_name\" content=\"Organisator\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OrganisatorFachmagazin\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-04T19:30:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.organisator.ch\/wp-content\/uploads\/2023\/11\/Marketing_Leicher_Bild_organisator_72182-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"947\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#\\\/schema\\\/person\\\/aa2bace6c5c5aad60102004a50c4eb1c\"},\"headline\":\"After-Sales-Zufriedenheitskontrolle\",\"datePublished\":\"2023-12-04T19:30:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/\"},\"wordCount\":890,\"publisher\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.organisator.ch\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Marketing_Leicher_Bild_organisator_72182-scaled.jpg\",\"keywords\":[\"After Sales\",\"Bewertung\",\"Kundenbefragung\",\"Marketing\"],\"articleSection\":[\"ABO+\",\"MARKETING\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/\",\"url\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/\",\"name\":\"After-Sales-Zufriedenheitskontrolle - Organisator\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.organisator.ch\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Marketing_Leicher_Bild_organisator_72182-scaled.jpg\",\"datePublished\":\"2023-12-04T19:30:51+00:00\",\"description\":\"Zufriedenheitskontrolle: Es ist besser, wenn ein Kunde bei einer Befragung Kritik \u00e4ussert, als wenn er das im Netz tut.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.organisator.ch\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Marketing_Leicher_Bild_organisator_72182-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/www.organisator.ch\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Marketing_Leicher_Bild_organisator_72182-scaled.jpg\",\"width\":1400,\"height\":947,\"caption\":\"\u00abWaren Sie mit uns zufrieden?\u00bb Diese Frage bringt ausser ein \u00abJa\u00bb oder \u00abNein\u00bb keine weiteren Informationen, die allenfalls f\u00fcr eine Verbesserung der Dienstleistung genutzt werden k\u00f6nnten. Tumisu \\\/ Pixabay.com\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2023-12-04\\\/after-sales-zufriedenheitskontrolle\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.organisator.ch\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"After-Sales-Zufriedenheitskontrolle\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#website\",\"url\":\"https:\\\/\\\/www.organisator.ch\\\/\",\"name\":\"Organisator\",\"description\":\"Kompetent. Praxisnah. Der ORGANISATOR bereitet in 10 Ausgaben pro Jahr die wesentlichen Themen f\u00fcr F\u00fchrungskr\u00e4fte von KMU auf.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.organisator.ch\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#organization\",\"name\":\"Organisator\",\"url\":\"https:\\\/\\\/www.organisator.ch\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.organisator.ch\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/Logo_Organisator_Website.png\",\"contentUrl\":\"https:\\\/\\\/www.organisator.ch\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/Logo_Organisator_Website.png\",\"width\":800,\"height\":77,\"caption\":\"Organisator\"},\"image\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/OrganisatorFachmagazin\",\"https:\\\/\\\/www.linkedin.com\\\/showcase\\\/organisator-das-magazin-fr-kmu\",\"https:\\\/\\\/www.xing.com\\\/news\\\/pages\\\/organisator-ch-695\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCGP2Sq0iWaZwT3BdIAQFYpw\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#\\\/schema\\\/person\\\/aa2bace6c5c5aad60102004a50c4eb1c\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ae2f4d718e6c49043e314ce431e7e645d646302a24a5ef5a8bc8e3f5a032e319?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ae2f4d718e6c49043e314ce431e7e645d646302a24a5ef5a8bc8e3f5a032e319?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ae2f4d718e6c49043e314ce431e7e645d646302a24a5ef5a8bc8e3f5a032e319?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\\\/\\\/www.organisator.ch\"],\"url\":\"https:\\\/\\\/www.organisator.ch\\\/fr\\\/author\\\/admin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contr\u00f4le de satisfaction apr\u00e8s-vente - Organisateur","description":"Contr\u00f4le de la satisfaction : il est pr\u00e9f\u00e9rable qu'un client \u00e9mette une critique lors d'une enqu\u00eate plut\u00f4t que de le faire sur le web.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.organisator.ch\/fr\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/","og_locale":"fr_FR","og_type":"article","og_title":"After-Sales-Zufriedenheitskontrolle - Organisator","og_description":"Zufriedenheitskontrolle: Es ist besser, wenn ein Kunde bei einer Befragung Kritik \u00e4ussert, als wenn er das im Netz tut.","og_url":"https:\/\/www.organisator.ch\/fr\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/","og_site_name":"Organisator","article_publisher":"https:\/\/www.facebook.com\/OrganisatorFachmagazin","article_published_time":"2023-12-04T19:30:51+00:00","og_image":[{"width":1400,"height":947,"url":"https:\/\/www.organisator.ch\/wp-content\/uploads\/2023\/11\/Marketing_Leicher_Bild_organisator_72182-scaled.jpg","type":"image\/jpeg"}],"author":"admin","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/#article","isPartOf":{"@id":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/"},"author":{"name":"admin","@id":"https:\/\/www.organisator.ch\/#\/schema\/person\/aa2bace6c5c5aad60102004a50c4eb1c"},"headline":"After-Sales-Zufriedenheitskontrolle","datePublished":"2023-12-04T19:30:51+00:00","mainEntityOfPage":{"@id":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/"},"wordCount":890,"publisher":{"@id":"https:\/\/www.organisator.ch\/#organization"},"image":{"@id":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/#primaryimage"},"thumbnailUrl":"https:\/\/www.organisator.ch\/wp-content\/uploads\/2023\/11\/Marketing_Leicher_Bild_organisator_72182-scaled.jpg","keywords":["After Sales","Bewertung","Kundenbefragung","Marketing"],"articleSection":["ABO+","MARKETING"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/","url":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/","name":"Contr\u00f4le de satisfaction apr\u00e8s-vente - Organisateur","isPartOf":{"@id":"https:\/\/www.organisator.ch\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/#primaryimage"},"image":{"@id":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/#primaryimage"},"thumbnailUrl":"https:\/\/www.organisator.ch\/wp-content\/uploads\/2023\/11\/Marketing_Leicher_Bild_organisator_72182-scaled.jpg","datePublished":"2023-12-04T19:30:51+00:00","description":"Contr\u00f4le de la satisfaction : il est pr\u00e9f\u00e9rable qu'un client \u00e9mette une critique lors d'une enqu\u00eate plut\u00f4t que de le faire sur le web.","breadcrumb":{"@id":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/#primaryimage","url":"https:\/\/www.organisator.ch\/wp-content\/uploads\/2023\/11\/Marketing_Leicher_Bild_organisator_72182-scaled.jpg","contentUrl":"https:\/\/www.organisator.ch\/wp-content\/uploads\/2023\/11\/Marketing_Leicher_Bild_organisator_72182-scaled.jpg","width":1400,"height":947,"caption":"\u00abWaren Sie mit uns zufrieden?\u00bb Diese Frage bringt ausser ein \u00abJa\u00bb oder \u00abNein\u00bb keine weiteren Informationen, die allenfalls f\u00fcr eine Verbesserung der Dienstleistung genutzt werden k\u00f6nnten. Tumisu \/ Pixabay.com"},{"@type":"BreadcrumbList","@id":"https:\/\/www.organisator.ch\/marketing\/2023-12-04\/after-sales-zufriedenheitskontrolle\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.organisator.ch\/"},{"@type":"ListItem","position":2,"name":"After-Sales-Zufriedenheitskontrolle"}]},{"@type":"WebSite","@id":"https:\/\/www.organisator.ch\/#website","url":"https:\/\/www.organisator.ch\/","name":"Organisateur","description":"Comp\u00e9tence et comp\u00e9tence. Proches de la pratique. L'ORGANISATEUR pr\u00e9pare 10 num\u00e9ros par an sur les th\u00e8mes essentiels pour les dirigeants de PME.","publisher":{"@id":"https:\/\/www.organisator.ch\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.organisator.ch\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.organisator.ch\/#organization","name":"Organisateur","url":"https:\/\/www.organisator.ch\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.organisator.ch\/#\/schema\/logo\/image\/","url":"https:\/\/www.organisator.ch\/wp-content\/uploads\/2022\/01\/Logo_Organisator_Website.png","contentUrl":"https:\/\/www.organisator.ch\/wp-content\/uploads\/2022\/01\/Logo_Organisator_Website.png","width":800,"height":77,"caption":"Organisator"},"image":{"@id":"https:\/\/www.organisator.ch\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OrganisatorFachmagazin","https:\/\/www.linkedin.com\/showcase\/organisator-das-magazin-fr-kmu","https:\/\/www.xing.com\/news\/pages\/organisator-ch-695","https:\/\/www.youtube.com\/channel\/UCGP2Sq0iWaZwT3BdIAQFYpw"]},{"@type":"Person","@id":"https:\/\/www.organisator.ch\/#\/schema\/person\/aa2bace6c5c5aad60102004a50c4eb1c","name":"admin","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/ae2f4d718e6c49043e314ce431e7e645d646302a24a5ef5a8bc8e3f5a032e319?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ae2f4d718e6c49043e314ce431e7e645d646302a24a5ef5a8bc8e3f5a032e319?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ae2f4d718e6c49043e314ce431e7e645d646302a24a5ef5a8bc8e3f5a032e319?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/www.organisator.ch"],"url":"https:\/\/www.organisator.ch\/fr\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/posts\/23518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/comments?post=23518"}],"version-history":[{"count":3,"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/posts\/23518\/revisions"}],"predecessor-version":[{"id":23667,"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/posts\/23518\/revisions\/23667"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/media\/23517"}],"wp:attachment":[{"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/media?parent=23518"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/categories?post=23518"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.organisator.ch\/fr\/wp-json\/wp\/v2\/tags?post=23518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}