{"id":42616,"date":"2025-12-09T08:46:12","date_gmt":"2025-12-09T07:46:12","guid":{"rendered":"https:\/\/www.m-q.ch\/?p=22194"},"modified":"2025-12-09T13:10:29","modified_gmt":"2025-12-09T12:10:29","slug":"lean-altmeister-hitoshi-takeda-zu-gast-bei-der-saq","status":"publish","type":"post","link":"https:\/\/www.organisator.ch\/fr\/operational-excellence\/2025-12-09\/lean-altmeister-hitoshi-takeda-zu-gast-bei-der-saq\/","title":{"rendered":"Hitoshi Takeda, grand ma\u00eetre du Lean, invit\u00e9 \u00e0 la SAQ"},"content":{"rendered":"
\"\"\r\n
Hitoshi Takeda lors de l'\u00e9v\u00e9nement anniversaire du SAQ \u00e0 Saint-Gall : tirer parti des perturbations pour atteindre l'excellence. (Photo : Thomas Berner)<\/figcaption>\r\n<\/figure>\r\n

Le Japon rencontre la Suisse : Hitoshi Takeda \u00e9tait clairement au centre de l'attention lors de l'\u00e9v\u00e9nement anniversaire de la SAQ<\/a>, organis\u00e9 par la section Suisse orientale le 5 d\u00e9cembre 2025 au SQUARE, le nouveau b\u00e2timent de l'universit\u00e9 HSG de Saint-Gall. Ce b\u00e2timent baign\u00e9 de lumi\u00e8re, inaugur\u00e9 en 2022, a \u00e9galement \u00e9t\u00e9 con\u00e7u par un Japonais : le c\u00e9l\u00e8bre architecte Sou Fujimoto. On ne pouvait r\u00eaver meilleur cadre pour cet \u00e9v\u00e9nement. Et ce n'est pas un hasard si la SAQ Suisse orientale en \u00e9tait l'h\u00f4te : fond\u00e9e en 1976, elle a \u00e9t\u00e9 la premi\u00e8re section r\u00e9gionale de la SAQ.<\/p>\r\n

\u00ab L'humain. La qualit\u00e9. L'avenir \u00bb : telle \u00e9tait la devise de l'apr\u00e8s-midi. Julian Mundl, pr\u00e9sident de la SAQ Suisse orientale et PDG de Noventa Consulting, a fait le lien entre les th\u00e8mes de l'efficacit\u00e9, de l'efficience et de l'innovation. Sans cette triade, il serait impossible de relever les d\u00e9fis actuels. Markus B\u00e4nziger, directeur de la CCI Saint-Gall-Appenzell, a soulign\u00e9 la position de l'industrie de Suisse orientale : \u00ab La qualit\u00e9 est une strat\u00e9gie de survie. Elle est la cl\u00e9 pour \u00eatre comp\u00e9titif \u00e0 l'\u00e9chelle mondiale en tant que site industriel suisse \u00bb. Dans cet esprit, M. B\u00e4nziger a f\u00e9licit\u00e9 la SAQ pour ses 60 ans d'existence.<\/p>\r\n

Le courage de faire des erreurs et la culture du changement<\/strong><\/h3>\r\n

Puis vint l'intervention du conf\u00e9rencier principal, Hitoshi Takeda. Il a montr\u00e9 que les erreurs et les dysfonctionnements ne sont pas des catastrophes, mais des d\u00e9clencheurs n\u00e9cessaires \u00e0 l'am\u00e9lioration, et que les temps d'arr\u00eat offrent des opportunit\u00e9s d'optimisation fondamentale des processus. Il a insist\u00e9 sur le courage de prendre des risques et de se fixer des objectifs ambitieux. \u00ab Les \u00e9checs ne font pas perdre quoi que ce soit. Un \u00e9chec n'est qu'une \u00e9tape \u00bb, sur le chemin vers des objectifs qui doivent \u00eatre fix\u00e9s aussi haut que possible, selon M. Takeda. Il a \u00e9galement soulign\u00e9 le devoir des cadres sup\u00e9rieurs d'\u00eatre visibles, de montrer l'exemple et de faire preuve d'estime. Les messages centraux de Hitoshi Takeda portaient \u00e9galement sur le changement constant, l'importance de se concentrer sur \u00ab 1 % de mieux \u00bb et la grande importance de la rapidit\u00e9 : mieux vaut agir rapidement et \u00eatre pr\u00eat \u00e0 apprendre que d'h\u00e9siter \u00e0 agir parfaitement.<\/p>\r\n

\"\"\r\n
Hitoshi Takeda a donn\u00e9 aux participants une multitude d'id\u00e9es sur la mani\u00e8re dont les organisations peuvent s'am\u00e9liorer en permanence. (Photo : Thomas Berner)<\/figcaption>\r\n<\/figure>\r\n

Dans le contexte de l'IA, Takeda recommande d'int\u00e9grer rapidement les technologies num\u00e9riques dans la culture d'entreprise et d'utiliser des agents IA pour faciliter les t\u00e2ches routini\u00e8res, mais met en garde contre la paresse intellectuelle et la perte des comp\u00e9tences analogiques. Il plaide en faveur d'une d\u00e9tox num\u00e9rique, de la prise de notes manuscrites et d'une plus grande humanit\u00e9 \u00e0 l'\u00e8re de l'IA. Et : \u00ab Tant que l'on ne regarde que son smartphone, les r\u00eaves restent lointains \u00bb, a d\u00e9clar\u00e9 Hitoshi Takeda \u00e0 l'auditoire en conclusion.<\/p>\r\n

Aper\u00e7u des pratiques des entreprises<\/strong><\/h3>\r\n

Dans la deuxi\u00e8me partie, plusieurs expos\u00e9s succincts ont approfondi les th\u00e8mes de la strat\u00e9gie, du changement et de la rapidit\u00e9 dans diff\u00e9rents secteurs. Le colonel EMG Niklaus J\u00e4ger a esquiss\u00e9 la situation g\u00e9opolitique, soulignant la politique de puissance, l'incertitude et la n\u00e9cessit\u00e9 d'une \u00ab comp\u00e9tence en mati\u00e8re d'incertitude \u00bb. Marcel Mettler (Elesta AG) a d\u00e9crit le passage d'une organisation en silos \u00e0 une organisation ax\u00e9e sur la cha\u00eene de valeur et l'importance d'une communication transparente et d'un leadership exemplaire pour une mise en \u0153uvre r\u00e9ussie de la strat\u00e9gie.<\/p>\r\n

J\u00f6rg Ammann (Heiniger AG) a expliqu\u00e9 comment son entreprise a pu consolider son leadership technologique en raccourcissant radicalement les cycles de d\u00e9veloppement et en clarifiant la r\u00e9partition des t\u00e2ches dans le processus d'innovation, tout en mettant l'accent sur la proximit\u00e9 avec les clients et la rapidit\u00e9 dans un contexte de concurrence mondiale. Goar Hutter (HOCH Health Ostschweiz) a montr\u00e9, \u00e0 l'aide de l'exemple des accidents vasculaires c\u00e9r\u00e9braux, \u00e0 quel point une prise en charge m\u00e9dicale rapide est cruciale, et a appel\u00e9 \u00e0 appeler rapidement les urgences en cas de sympt\u00f4mes typiques, car \u00ab le temps, c'est le cerveau \u00bb.<\/p>\r\n

\"\"\r\n
Podium avec les autres intervenants de l'apr\u00e8s-midi (de gauche \u00e0 droite) : Goar Hutter, colonel EMG Niklaus J\u00e4ger, Philipp Amstutz, Marcel Mettler, J\u00f6rg Ammann et Rolf Keller. (Photo : Thomas Berner)<\/figcaption>\r\n<\/figure>\r\n

Cr\u00e9er des organisations p\u00e9rennes<\/strong><\/h3>\r\n

Rolf Keller (Glatz AG) a expliqu\u00e9 comment l'orientation de la production vers les besoins individuels des clients et un concept de production en flux continu ont permis de mettre en place des processus juste \u00e0 temps et de r\u00e9duire consid\u00e9rablement les d\u00e9lais d'ex\u00e9cution, ce qui a n\u00e9cessit\u00e9 un travail de persuasion intensif au sein de l'\u00e9quipe. Philipp Amstutz (Schott Pharma) a d\u00e9montr\u00e9 comment une gestion rigoureuse de l'atelier permettait de r\u00e9agir rapidement en cas de crise et d'am\u00e9liorer les performances de l'entreprise \u00e0 long terme.<\/p>\r\n

La discussion finale avec tous les intervenants a clairement montr\u00e9 qu'une culture ouverte de l'erreur, l'implication des collaborateurs, des objectifs clairs et un leadership efficace sont essentiels pour garantir \u00e0 la fois l'efficience, l'efficacit\u00e9 et la qualit\u00e9. Hitoshi Takeda a conclu en soulignant une nouvelle fois l'importance d'un apprentissage rapide et a insist\u00e9 sur le fait que ce ne sont pas les strat\u00e9gies ambitieuses, mais la rapidit\u00e9, le courage et la volont\u00e9 d'apprendre qui font la diff\u00e9rence pour la viabilit\u00e9 future des organisations.<\/p>\r\n

Plus d'informations sur le 60e anniversaire de la SAQ : https:\/\/saq.ch\/de\/saq_community\/60-jahre-saq<\/a><\/em><\/p>\n

Cet article est paru initialement sur m-q.ch - https:\/\/www.m-q.ch\/de\/lean-altmeister-hitoshi-takeda-zu-gast-bei-der-saq\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"

La SAQ Swiss Association for Quality f\u00eate actuellement son 60e anniversaire. La section Suisse orientale a eu l'honneur d'organiser un \u00e9v\u00e9nement anniversaire et a pu compter sur la pr\u00e9sence de Hitoshi Takeda, connu comme le \u00ab gourou du lean \u00bb, en tant qu'intervenant de marque.<\/p>","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"Hitoshi Takeda","_yoast_wpseo_metadesc":"Die SAQ Swiss Association for Quality feiert aktuell ihr 60-Jahr-Jubil\u00e4um. 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