{"id":45863,"date":"2026-03-10T13:22:38","date_gmt":"2026-03-10T12:22:38","guid":{"rendered":"https:\/\/www.organisator.ch\/de\/?p=45863"},"modified":"2026-03-10T13:22:38","modified_gmt":"2026-03-10T12:22:38","slug":"friction-maxxing-als-gegenmittel-zur-ki-muedigkeit-in-der-arbeitswelt","status":"publish","type":"post","link":"https:\/\/www.organisator.ch\/fr\/human-resources\/2026-03-10\/friction-maxxing-als-gegenmittel-zur-ki-muedigkeit-in-der-arbeitswelt\/","title":{"rendered":"Friction-Maxxing comme antidote \u00e0 la fatigue de l'IA dans le monde du travail"},"content":{"rendered":"
\"\"
Arne Sj\u00f6str\u00f6m de Culture Amp. Source : zvg<\/figcaption><\/figure>\n

En tr\u00e8s peu de temps, l'intelligence artificielle s'est impos\u00e9e dans presque tous les domaines de la vie, \u00e0 commencer par le monde du travail. Mais en m\u00eame temps, les entreprises se demandent de plus en plus si l'IA simplifie vraiment tout ou si elle ne contribue pas \u00e0 la baisse de l'engagement des collaborateurs et \u00e0 de mauvaises valeurs de motivation. La tendance \u00abFriction-Maxxing\u00bb pourrait \u00eatre une r\u00e9ponse \u00e0 cette \u00e9volution.<\/p>\n

Qu'est-ce que le \"friction-maxxing\" ?<\/h3>\n

Arne Sj\u00f6str\u00f6m, directeur r\u00e9gional People Science EMEA chez Culture Amp, explique le concept : \u00abLe friction-maxxing est une tendance issue du domaine du style de vie, mais qui pr\u00e9sente \u00e9galement un grand potentiel pour le monde du travail et l'utilisation strat\u00e9gique de l'IA dans les entreprises. Il s'agit d'un comportement qui consiste \u00e0 accepter davantage de petits obstacles et de barri\u00e8res dans les processus de travail. L'avantage : un retard conscient permet d'aiguiser le jugement, d'approfondir l'engagement et de renforcer la r\u00e9silience mentale\u00bb.\u00bb<\/p>\n

Des rencontres personnelles plut\u00f4t qu'une acc\u00e9l\u00e9ration num\u00e9rique<\/h3>\n

Pour les cadres et les cadres moyens en particulier, le Friction-Maxxing offre la possibilit\u00e9 de r\u00e9introduire une friction productive dans les processus de d\u00e9cision. Le retour \u00e0 davantage de rencontres personnelles et \u00e0 des processus de travail analogues permet de g\u00e9n\u00e9rer une attention concentr\u00e9e, une s\u00e9curit\u00e9 psychologique et des signaux non verbaux qui se perdent tout simplement dans les formats num\u00e9riques. Les rencontres personnelles permettent des \u00e9changes constructifs et aident les \u00e9quipes \u00e0 d\u00e9velopper une compr\u00e9hension commune de la qualit\u00e9.<\/p>\n

Au final, il ne s'agit pas de cr\u00e9er des obstacles inutiles, mais d'organiser le bon niveau de friction : L'analogique pour une meilleure gestion de l'ambigu\u00eft\u00e9, de la cr\u00e9ativit\u00e9 et des d\u00e9cisions directives - le num\u00e9rique pour la mise en \u0153uvre.<\/p>\n

Plus de sens et de pertinence pour son propre travail<\/h3>\n

La friction positive peut faire office de contrepoids \u00e0 l'acc\u00e9l\u00e9ration du monde du travail, pouss\u00e9e par l'IA, et r\u00e9tablir le focus - que ce soit en repensant en profondeur un briefing ou en souhaitant d\u00e9lib\u00e9r\u00e9ment un \u00e9change personnel. Il en r\u00e9sulte \u00e9galement une meilleure prise de conscience du sens et de la pertinence de son propre travail. En se r\u00e9appropriant du temps pour penser, rencontrer et cr\u00e9er, on permet aux \u00e9quipes de se reconnecter \u00e0 leur v\u00e9ritable mission et \u00e0 leurs aspirations - des qualit\u00e9s que l'automatisation de l'IA ne peut pas atteindre \u00e0 elle seule.<\/p>\n

Ce changement de comportement peut conduire \u00e0 plus de pr\u00e9sence, moins de peur et un sentiment de contr\u00f4le renforc\u00e9. La voie choisie consciemment, qui n'est que pr\u00e9tendument plus compliqu\u00e9e, peut ainsi contribuer \u00e0 une plus grande autonomie et \u00e0 une satisfaction plus profonde.<\/p>\n

Utiliser la friction intentionnelle de mani\u00e8re cibl\u00e9e<\/h3>\n

La t\u00e2che des dirigeants modernes est donc de provoquer d\u00e9lib\u00e9r\u00e9ment ce que l'on appelle la friction intentionnelle dans les activit\u00e9s centr\u00e9es sur l'humain, tout en utilisant l'IA pour minimiser la charge de travail administratif quotidienne. Les entreprises qui identifient clairement les domaines o\u00f9 l'IA a ses points forts et doit \u00eatre utilis\u00e9e, et ceux o\u00f9 les capacit\u00e9s humaines telles que l'empathie, le jugement et la pens\u00e9e critique sont irrempla\u00e7ables, donnent aux collaborateurs la possibilit\u00e9 de se concentrer sur le travail qui compte vraiment et qui cr\u00e9e une v\u00e9ritable valeur ajout\u00e9e.<\/p>\n

Friction-Maxxing est moins un plaidoyer contre la technologie qu'un appel \u00e0 l'intentionnalit\u00e9 - c'est-\u00e0-dire \u00e0 peser consciemment quand les processus doivent \u00eatre automatis\u00e9s et quand la r\u00e9sistance peut justement faire la diff\u00e9rence.<\/p>\n

Le Dr Arne Sj\u00f6str\u00f6m est directeur r\u00e9gional People Science EMEA chez Culture Amp, sp\u00e9cialis\u00e9 dans la psychologie organisationnelle et la recherche appliqu\u00e9e. Il utilise les connaissances de la psychologie et de la science du comportement dans l'application des technologies RH pour conseiller les entreprises en mati\u00e8re de s\u00e9lection et de d\u00e9veloppement du personnel ainsi que de feedback des collaborateurs.<\/p>\n

Plus d'informations : Culture Amp<\/a><\/em><\/p>","protected":false},"excerpt":{"rendered":"

Apr\u00e8s l'euphorie initiale suscit\u00e9e par les outils d'IA, une certaine lassitude vis-\u00e0-vis de l'IA se fait de plus en plus sentir dans les entreprises. La tendance \u00abFriction-Maxxing\u00bb mise sur le ralentissement conscient par de petits obstacles dans les processus de travail. Cela peut aiguiser le jugement, approfondir l'engagement et renforcer la r\u00e9silience mentale.<\/p>","protected":false},"author":107,"featured_media":45862,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"Friction-Maxxing","_yoast_wpseo_metadesc":"Friction-Maxxing setzt auf bewusste Verlangsamung als Gegenmittel zur KI-M\u00fcdigkeit. 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