{"id":16397,"date":"2022-08-09T17:59:41","date_gmt":"2022-08-09T15:59:41","guid":{"rendered":"https:\/\/www.werbewoche.ch\/?p=184147"},"modified":"2024-11-19T14:00:36","modified_gmt":"2024-11-19T13:00:36","slug":"beneficio-da-5g-non-arrivato-la-lealta-del-cliente-nellindustria-delle-telecomunicazioni-e-diventata-piu-difficile","status":"publish","type":"post","link":"https:\/\/www.organisator.ch\/it\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/","title":{"rendered":"I vantaggi del 5G non sono ancora arrivati: La fidelizzazione dei clienti nel settore delle telecomunicazioni sta diventando pi\u00f9 difficile"},"content":{"rendered":"<p><img class=\"alignnone wp-image-184149 size-medium\" src=\"https:\/\/www.werbewoche.ch\/wp-content\/uploads\/2022\/08\/Bildschirmfoto-2022-08-09-um-17.57.37-600x294.png\" sizes=\"(max-width: 600px) 100vw, 600px\" srcset=\"https:\/\/www.werbewoche.ch\/wp-content\/uploads\/2022\/08\/Bildschirmfoto-2022-08-09-um-17.57.37-600x294.png 600w, https:\/\/www.werbewoche.ch\/wp-content\/uploads\/2022\/08\/Bildschirmfoto-2022-08-09-um-17.57.37-18x9.png 18w, https:\/\/www.werbewoche.ch\/wp-content\/uploads\/2022\/08\/Bildschirmfoto-2022-08-09-um-17.57.37-357x175.png 357w, https:\/\/www.werbewoche.ch\/wp-content\/uploads\/2022\/08\/Bildschirmfoto-2022-08-09-um-17.57.37-300x147.png 300w, https:\/\/www.werbewoche.ch\/wp-content\/uploads\/2022\/08\/Bildschirmfoto-2022-08-09-um-17.57.37.png 694w\" alt=\"Tendenze del settore delle telecomunicazioni\" width=\"600\" height=\"294\" \/>Un'indagine mondiale condotta da\u00a0<span class=\"il\">Salesforce<\/span>\u00a0ha identificato le attuali tendenze del settore e le esigenze dei clienti nel campo delle telecomunicazioni. Dall'attuale\u00a0<a href=\"https:\/\/scnem3.com\/goto.php?l=edz7p.23sf8k3,u=44b913b62a93e1c51e00e95419b5bf52,n=89xq.2hhef0p,art_id=89xq.2hhef0p\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/scnem3.com\/goto.php?l%3Dedz7p.23sf8k3,u%3D44b913b62a93e1c51e00e95419b5bf52,n%3D89xq.2hhef0p,art_id%3D89xq.2hhef0p&amp;source=gmail&amp;ust=1660146061866000&amp;usg=AOvVaw3BjvDaDVLEPja2SZgjtEX7\">Rapporto sulle tendenze nelle comunicazioni 2022<\/a>\u00a0 ad esempio, mostra che la fiducia e la soddisfazione dei clienti sono attualmente a un livello molto basso.<\/p>\r\n<p>La fidelizzazione dei clienti \u00e8 una grande sfida in questo settore. La met\u00e0 degli intervistati ritiene addirittura di ricevere un servizio migliore se minaccia di cambiare fornitore.<\/p>\r\n<p>L'attuale dibattito sull'introduzione del 5G in questo Paese e i ripetuti fallimenti del servizio in un breve periodo di tempo sono alla base dello scetticismo di fondo nei confronti del settore. Le aziende tradizionali sono ora chiamate a rispondere meglio alle esigenze dei clienti e a riconquistare la fiducia con una comunicazione trasparente.<\/p>\r\n<h3>\u00a0<b>I vantaggi del 5G non hanno raggiunto i clienti<\/b><\/h3>\r\n<p>Le nuove tecnologie come il 5G offrono opportunit\u00e0 ai fornitori, ma i vantaggi non sono ancora evidenti ai potenziali clienti. Il 53% degli intervistati non sa che il 5G offre una migliore copertura internet per le comunit\u00e0 poco servite e circa tre quarti degli intervistati non \u00e8 a conoscenza delle opportunit\u00e0 di controllo in tempo reale dei dispositivi remoti o dei vantaggi che ne derivano per l'Internet degli oggetti.<\/p>\r\n<p>Tuttavia, quando vengono illustrati i vantaggi offerti dalla tecnologia 5G, pi\u00f9 di due terzi (67%) degli intervistati sarebbero disposti a pagare di pi\u00f9 per averla.<\/p>\r\n<h3><b>Discrepanza tra autopercezione e soddisfazione del cliente<\/b><\/h3>\r\n<p>Il 90% dei dipendenti dei fornitori di telecomunicazioni ritiene che la loro azienda faciliti la comunicazione e risolva i casi dei clienti pi\u00f9 velocemente di prima grazie ai processi digitalizzati. Ma per quanto riguarda i clienti, la storia \u00e8 diversa: I clienti vogliono di pi\u00f9, soprattutto quando si tratta della loro esperienza online. Solo il 22% giudica eccellenti gli strumenti e le opzioni per la gestione indipendente dei conti e il 40% \u00e8 insoddisfatto del proprio fornitore attuale.<\/p>\r\n<p>Tuttavia, non \u00e8 solo l'esperienza digitale a contare, perch\u00e9 il servizio clienti personale pu\u00f2 essere un elemento di differenziazione fondamentale. Mentre il 51% dei clienti ha dichiarato di preferire le transazioni online, il 64% ha visitato e utilizzato il sito web del fornitore. Tuttavia, il 40% dei clienti ha visitato il negozio nello stesso periodo. Un terzo degli intervistati (35%) ha preferito un servizio ibrido. Tuttavia, solo il 25% dei clienti ha dichiarato che il personale in negozio era informato e solo il 23% ha affermato di aver ricevuto un servizio efficiente.<\/p>\r\n<hr \/>\r\n<p><em>Lo studio dettagliato<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Eine weltweite Umfrage von\u00a0Salesforce\u00a0hat die aktuellen Branchentrends und Kundenbed\u00fcrfnisse in der Telekommunikation ermittelt. Aus dem aktuellen\u00a0Trends in Communications Report 2022\u00a0 geht beispielsweise hervor, dass das Vertrauen und die Kundenzufriedenheit aktuell auf einem sehr tiefen Niveau angelangt sind. Kundenbindung zeigt sich in dieser Branche als grosse Herausforderung. Die H\u00e4lfte der Befragten glaubt sogar, einen besseren Service [\u2026]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"Telekommunikation Branchentrends","_yoast_wpseo_metadesc":"Eine Salesforce-Umfrage zeigt niedrige Kundenzufriedenheit in der Telekommunikation. Erfahren Sie mehr \u00fcber die Herausforderungen und Chancen.","articlekey":"","footnotes":""},"categories":[29],"tags":[3814,156,3635,3785,479],"class_list":["post-16397","post","type-post","status-publish","format-standard","hentry","category-marketing","tag-5g","tag-digitalisierung","tag-kundenbindung","tag-kundenzufriedenheit","tag-telekommunikation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nutzen von 5G nicht angekommen: Kundenbindung in der Telekommunikations-Branche wird schwieriger - Organisator<\/title>\n<meta name=\"description\" content=\"Eine Salesforce-Umfrage zeigt niedrige Kundenzufriedenheit in der Telekommunikation. Erfahren Sie mehr \u00fcber die Herausforderungen und Chancen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.organisator.ch\/it\/marketing\/2022-08-09\/beneficio-da-5g-non-arrivato-la-lealta-del-cliente-nellindustria-delle-telecomunicazioni-e-diventata-piu-difficile\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nutzen von 5G nicht angekommen: Kundenbindung in der Telekommunikations-Branche wird schwieriger - Organisator\" \/>\n<meta property=\"og:description\" content=\"Eine Salesforce-Umfrage zeigt niedrige Kundenzufriedenheit in der Telekommunikation. Erfahren Sie mehr \u00fcber die Herausforderungen und Chancen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.organisator.ch\/it\/marketing\/2022-08-09\/beneficio-da-5g-non-arrivato-la-lealta-del-cliente-nellindustria-delle-telecomunicazioni-e-diventata-piu-difficile\/\" \/>\n<meta property=\"og:site_name\" content=\"Organisator\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OrganisatorFachmagazin\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-09T15:59:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-19T13:00:36+00:00\" \/>\n<meta name=\"author\" content=\"galledia\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@admin\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/\"},\"author\":{\"name\":\"galledia\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#\\\/schema\\\/person\\\/4e51799071cd2dd1232ac003643ef5f0\"},\"headline\":\"Nutzen von 5G nicht angekommen: Kundenbindung in der Telekommunikations-Branche wird schwieriger\",\"datePublished\":\"2022-08-09T15:59:41+00:00\",\"dateModified\":\"2024-11-19T13:00:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/\"},\"wordCount\":382,\"publisher\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.werbewoche.ch\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Bildschirmfoto-2022-08-09-um-17.57.37-600x294.png\",\"keywords\":[\"5G\",\"Digitalisierung\",\"Kundenbindung\",\"Kundenzufriedenheit\",\"Telekommunikation\"],\"articleSection\":[\"MARKETING\"],\"inLanguage\":\"it-IT\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/\",\"url\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/\",\"name\":\"Nutzen von 5G nicht angekommen: Kundenbindung in der Telekommunikations-Branche wird schwieriger - Organisator\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.werbewoche.ch\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Bildschirmfoto-2022-08-09-um-17.57.37-600x294.png\",\"datePublished\":\"2022-08-09T15:59:41+00:00\",\"dateModified\":\"2024-11-19T13:00:36+00:00\",\"description\":\"Eine Salesforce-Umfrage zeigt niedrige Kundenzufriedenheit in der Telekommunikation. Erfahren Sie mehr \u00fcber die Herausforderungen und Chancen.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.werbewoche.ch\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Bildschirmfoto-2022-08-09-um-17.57.37-600x294.png\",\"contentUrl\":\"https:\\\/\\\/www.werbewoche.ch\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Bildschirmfoto-2022-08-09-um-17.57.37-600x294.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/marketing\\\/2022-08-09\\\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.organisator.ch\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nutzen von 5G nicht angekommen: Kundenbindung in der Telekommunikations-Branche wird schwieriger\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#website\",\"url\":\"https:\\\/\\\/www.organisator.ch\\\/\",\"name\":\"Organisator\",\"description\":\"Kompetent. Praxisnah. Der ORGANISATOR bereitet in 10 Ausgaben pro Jahr die wesentlichen Themen f\u00fcr F\u00fchrungskr\u00e4fte von KMU auf.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.organisator.ch\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#organization\",\"name\":\"Organisator\",\"url\":\"https:\\\/\\\/www.organisator.ch\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.organisator.ch\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/Logo_Organisator_Website.png\",\"contentUrl\":\"https:\\\/\\\/www.organisator.ch\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/Logo_Organisator_Website.png\",\"width\":800,\"height\":77,\"caption\":\"Organisator\"},\"image\":{\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/OrganisatorFachmagazin\",\"https:\\\/\\\/www.linkedin.com\\\/showcase\\\/organisator-das-magazin-fr-kmu\",\"https:\\\/\\\/www.xing.com\\\/news\\\/pages\\\/organisator-ch-695\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCGP2Sq0iWaZwT3BdIAQFYpw\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.organisator.ch\\\/#\\\/schema\\\/person\\\/4e51799071cd2dd1232ac003643ef5f0\",\"name\":\"galledia\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/78a7f90c01fc2bfc875782a0d4922b37cde2cf184ce347b91316d23cd7f69a36?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/78a7f90c01fc2bfc875782a0d4922b37cde2cf184ce347b91316d23cd7f69a36?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/78a7f90c01fc2bfc875782a0d4922b37cde2cf184ce347b91316d23cd7f69a36?s=96&d=mm&r=g\",\"caption\":\"galledia\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/admin\"],\"url\":\"https:\\\/\\\/www.organisator.ch\\\/it\\\/author\\\/galledia\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"I vantaggi del 5G non sono ancora arrivati: La fidelizzazione dei clienti nel settore delle telecomunicazioni \u00e8 sempre pi\u00f9 difficile - Organizzatore","description":"Un'indagine di Salesforce mostra la scarsa soddisfazione dei clienti nel settore delle telecomunicazioni. Scoprite di pi\u00f9 sulle sfide e le opportunit\u00e0.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.organisator.ch\/it\/marketing\/2022-08-09\/beneficio-da-5g-non-arrivato-la-lealta-del-cliente-nellindustria-delle-telecomunicazioni-e-diventata-piu-difficile\/","og_locale":"it_IT","og_type":"article","og_title":"Nutzen von 5G nicht angekommen: Kundenbindung in der Telekommunikations-Branche wird schwieriger - Organisator","og_description":"Eine Salesforce-Umfrage zeigt niedrige Kundenzufriedenheit in der Telekommunikation. Erfahren Sie mehr \u00fcber die Herausforderungen und Chancen.","og_url":"https:\/\/www.organisator.ch\/it\/marketing\/2022-08-09\/beneficio-da-5g-non-arrivato-la-lealta-del-cliente-nellindustria-delle-telecomunicazioni-e-diventata-piu-difficile\/","og_site_name":"Organisator","article_publisher":"https:\/\/www.facebook.com\/OrganisatorFachmagazin","article_published_time":"2022-08-09T15:59:41+00:00","article_modified_time":"2024-11-19T13:00:36+00:00","author":"galledia","twitter_card":"summary_large_image","twitter_creator":"@admin","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/#article","isPartOf":{"@id":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/"},"author":{"name":"galledia","@id":"https:\/\/www.organisator.ch\/#\/schema\/person\/4e51799071cd2dd1232ac003643ef5f0"},"headline":"Nutzen von 5G nicht angekommen: Kundenbindung in der Telekommunikations-Branche wird schwieriger","datePublished":"2022-08-09T15:59:41+00:00","dateModified":"2024-11-19T13:00:36+00:00","mainEntityOfPage":{"@id":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/"},"wordCount":382,"publisher":{"@id":"https:\/\/www.organisator.ch\/#organization"},"image":{"@id":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/#primaryimage"},"thumbnailUrl":"https:\/\/www.werbewoche.ch\/wp-content\/uploads\/2022\/08\/Bildschirmfoto-2022-08-09-um-17.57.37-600x294.png","keywords":["5G","Digitalisierung","Kundenbindung","Kundenzufriedenheit","Telekommunikation"],"articleSection":["MARKETING"],"inLanguage":"it-IT"},{"@type":"WebPage","@id":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/","url":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/","name":"I vantaggi del 5G non sono ancora arrivati: La fidelizzazione dei clienti nel settore delle telecomunicazioni \u00e8 sempre pi\u00f9 difficile - Organizzatore","isPartOf":{"@id":"https:\/\/www.organisator.ch\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/#primaryimage"},"image":{"@id":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/#primaryimage"},"thumbnailUrl":"https:\/\/www.werbewoche.ch\/wp-content\/uploads\/2022\/08\/Bildschirmfoto-2022-08-09-um-17.57.37-600x294.png","datePublished":"2022-08-09T15:59:41+00:00","dateModified":"2024-11-19T13:00:36+00:00","description":"Un'indagine di Salesforce mostra la scarsa soddisfazione dei clienti nel settore delle telecomunicazioni. Scoprite di pi\u00f9 sulle sfide e le opportunit\u00e0.","breadcrumb":{"@id":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/#primaryimage","url":"https:\/\/www.werbewoche.ch\/wp-content\/uploads\/2022\/08\/Bildschirmfoto-2022-08-09-um-17.57.37-600x294.png","contentUrl":"https:\/\/www.werbewoche.ch\/wp-content\/uploads\/2022\/08\/Bildschirmfoto-2022-08-09-um-17.57.37-600x294.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.organisator.ch\/marketing\/2022-08-09\/nutzen-von-5g-nicht-angekommen-kundenbindung-in-der-telekommunikations-branche-wird-schwieriger\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.organisator.ch\/"},{"@type":"ListItem","position":2,"name":"Nutzen von 5G nicht angekommen: Kundenbindung in der Telekommunikations-Branche wird schwieriger"}]},{"@type":"WebSite","@id":"https:\/\/www.organisator.ch\/#website","url":"https:\/\/www.organisator.ch\/","name":"Organizzatore","description":"Competente. Pratico. In 10 numeri all'anno, ORGANISATOR presenta i temi essenziali per i manager delle PMI.","publisher":{"@id":"https:\/\/www.organisator.ch\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.organisator.ch\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/www.organisator.ch\/#organization","name":"Organizzatore","url":"https:\/\/www.organisator.ch\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.organisator.ch\/#\/schema\/logo\/image\/","url":"https:\/\/www.organisator.ch\/wp-content\/uploads\/2022\/01\/Logo_Organisator_Website.png","contentUrl":"https:\/\/www.organisator.ch\/wp-content\/uploads\/2022\/01\/Logo_Organisator_Website.png","width":800,"height":77,"caption":"Organisator"},"image":{"@id":"https:\/\/www.organisator.ch\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OrganisatorFachmagazin","https:\/\/www.linkedin.com\/showcase\/organisator-das-magazin-fr-kmu","https:\/\/www.xing.com\/news\/pages\/organisator-ch-695","https:\/\/www.youtube.com\/channel\/UCGP2Sq0iWaZwT3BdIAQFYpw"]},{"@type":"Person","@id":"https:\/\/www.organisator.ch\/#\/schema\/person\/4e51799071cd2dd1232ac003643ef5f0","name":"galledia","image":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/secure.gravatar.com\/avatar\/78a7f90c01fc2bfc875782a0d4922b37cde2cf184ce347b91316d23cd7f69a36?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/78a7f90c01fc2bfc875782a0d4922b37cde2cf184ce347b91316d23cd7f69a36?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/78a7f90c01fc2bfc875782a0d4922b37cde2cf184ce347b91316d23cd7f69a36?s=96&d=mm&r=g","caption":"galledia"},"sameAs":["https:\/\/x.com\/admin"],"url":"https:\/\/www.organisator.ch\/it\/author\/galledia\/"}]}},"_links":{"self":[{"href":"https:\/\/www.organisator.ch\/it\/wp-json\/wp\/v2\/posts\/16397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.organisator.ch\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.organisator.ch\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.organisator.ch\/it\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.organisator.ch\/it\/wp-json\/wp\/v2\/comments?post=16397"}],"version-history":[{"count":2,"href":"https:\/\/www.organisator.ch\/it\/wp-json\/wp\/v2\/posts\/16397\/revisions"}],"predecessor-version":[{"id":33535,"href":"https:\/\/www.organisator.ch\/it\/wp-json\/wp\/v2\/posts\/16397\/revisions\/33535"}],"wp:attachment":[{"href":"https:\/\/www.organisator.ch\/it\/wp-json\/wp\/v2\/media?parent=16397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.organisator.ch\/it\/wp-json\/wp\/v2\/categories?post=16397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.organisator.ch\/it\/wp-json\/wp\/v2\/tags?post=16397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}