{"id":38500,"date":"2025-05-23T08:09:48","date_gmt":"2025-05-23T06:09:48","guid":{"rendered":"https:\/\/www.markt-kom.com\/?p=235091"},"modified":"2025-05-23T08:15:05","modified_gmt":"2025-05-23T06:15:05","slug":"ki-in-der-behoerdenkommunikation-ist-okay-aber-nicht-bedingungslos","status":"publish","type":"post","link":"https:\/\/www.organisator.ch\/it\/operational-excellence\/2025-05-23\/ki-in-der-behoerdenkommunikation-ist-okay-aber-nicht-bedingungslos\/","title":{"rendered":"L'AI nella comunicazione con le autorit\u00e0 va bene, ma non \u00e8 incondizionata."},"content":{"rendered":"
\"\"<\/a>\r\n
(Immagine: PhonlamaiPhoto \/ iStock.com)<\/figcaption>\r\n<\/figure>\r\n

I cittadini svizzeri sono sempre pi\u00f9 favorevoli all'utilizzo di strumenti di IA per la comunicazione da parte delle autorit\u00e0. Questi sono i risultati di uno studio condotto da Gfs.bern per conto della Cancelleria federale. L'istituto di ricerca si \u00e8 avvalso di sondaggi per scoprire l'opinione della popolazione svizzera sull'uso dell'IA nella comunicazione con le autorit\u00e0. Lo studio prende in considerazione sia l'uso personale dell'IA sia le opinioni sull'uso di questa tecnologia nelle amministrazioni pubbliche, come riportato dall'Amministrazione federale.<\/p>\r\n

Secondo gli autori, l'uso mirato dell'IA per compiti quali traduzioni, semplificazione del testo e riassunti \u00e8 ampiamente accettato. Alla domanda sull'uso personale dell'IA, il 40% delle oltre 1.000 persone intervistate ha dichiarato di non utilizzare ChatGPT e simili.<\/p>\r\n

Per quanto riguarda l'uso dell'IA nella comunicazione con le autorit\u00e0 pubbliche, la valutazione varia a seconda del compito. Ad esempio, l'80% degli intervistati \u00e8 favorevole all'uso dell'IA per le traduzioni. Al contrario, solo il 44% approverebbe l'uso dell'IA per la scrittura automatica delle risposte ai cittadini. Allo stesso tempo, per molti \u00e8 importante che i risultati dell'IA siano sempre verificati da esperti.<\/p>\r\n

Il rapporto prosegue con differenze regionali per quanto riguarda la fiducia nelle autorit\u00e0. Il 60% di tutti gli intervistati ha dichiarato di avere fiducia nelle autorit\u00e0. Nella Svizzera francese la percentuale raggiunge il 68%, mentre nella Svizzera italiana \u00e8 solo del 43%. I giovani sono molto pi\u00f9 propensi a fidarsi delle autorit\u00e0 rispetto agli anziani, con una percentuale del 75%.<\/p>\r\n

Preoccupazioni della popolazione e strategia dell'amministrazione<\/strong><\/h3>\r\n

Lo studio mostra anche che la protezione dei dati, la responsabilit\u00e0 e la trasparenza sono fondamentali per l'accettazione dell'IA nella comunicazione pubblica. Di conseguenza, la maggioranza degli intervistati chiede che le autorit\u00e0 continuino ad assumersi la responsabilit\u00e0 dei processi basati sull'IA e che i risultati siano esaminati da dipendenti competenti. Gli intervistati hanno anche espresso preoccupazione per la dipendenza da aziende tecnologiche internazionali, secondo l'Amministrazione federale.<\/p>\r\n

Dal 21 marzo 2025, l'Amministrazione federale dispone di una propria strategia per l'utilizzo affidabile e basato sulle competenze dei sistemi di IA. Il relativo piano di attuazione \u00e8 attualmente in fase di sviluppo da parte della Cancelleria federale in stretto coordinamento con i dipartimenti. Lo sviluppo delle competenze di IA \u00e8 solo una parte di questa strategia. (Filip Sinjakovic\/rja)<\/em><\/p>\r\n

\r\n

Questo articolo \u00e8 apparso per la prima volta su Netzwoche.<\/a><\/em><\/p>","protected":false},"excerpt":{"rendered":"

Secondo uno studio di gfs.bern, sempre pi\u00f9 persone in Svizzera accettano l'uso dell'IA nella comunicazione con le autorit\u00e0 pubbliche, a condizione che siano garantiti la protezione dei dati e il controllo umano. Tuttavia, esistono differenze tra regioni linguistiche e gruppi di et\u00e0.<\/p>","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"Beh\u00f6rdenkommunikation","_yoast_wpseo_metadesc":"Laut einer Studie von gfs.bern akzeptieren immer mehr Menschen in der Schweiz die Nutzung von KI in der Beh\u00f6rdenkommunikation.","articlekey":"","footnotes":""},"categories":[582],"tags":[5354,319,4343],"class_list":["post-38500","post","type-post","status-publish","format-standard","hentry","category-operational-excellence","tag-behoerdenkommunikation","tag-kuenstliche-intelligenz","tag-markom"],"acf":[],"yoast_head":"\nKI in der Beh\u00f6rdenkommunikation ist okay \u2013 aber nicht bedingungslos - Organisator<\/title>\n<meta name=\"description\" content=\"Laut einer Studie von gfs.bern akzeptieren immer mehr Menschen in der Schweiz die Nutzung von KI in der Beh\u00f6rdenkommunikation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.organisator.ch\/it\/eccellenza-operativa\/2025-05-23\/ki-in-der-behoerdenkommunikation-ist-okay-aber-nicht-bedingungslos\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KI in der Beh\u00f6rdenkommunikation ist okay \u2013 aber nicht bedingungslos - 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