Ostschweizer Personaltag 2020 on people and machines: Corona accelerated it

The 16th East Switzerland HR Day on September 24, 2020, took place in front of somewhat thinned-out rows, but could nevertheless be called a success. With a view to the topic "HR 4.0: People and machines - intelligent and digital", renowned speakers showed how the Corona crisis is accelerating digitalization in the business world - and what this means for the future.

The topic of "people and machines" provided plenty to talk about, also on the podium: Byörn Mattle, Thomas Wipf (moderator), Jannike Stöhr, René Fitterer (from left to right). (Image: Thomas Berner)

Digitization has made significant progress in the world of work. Abdullah Redzepi, lecturer at the OST - Ostschweizer Fachhochschule (University of Applied Sciences of Eastern Switzerland) and member of the advisory board of the HR Day, also underlined this in his welcoming speech. In the future, machines, technologies and artificial intelligence will be able to take over more and more activities that have so far been performed by humans. According to Redzepi, HR must accompany this transformation and become the driving force of the new working relationship between people and machines.

People and machines: Implications for the professional world

The Chief Technology Officer (CTO) of SAP Switzerland, René Fitterer, showed that the architecture of digital transformation is efficient and desirable. The speed of change has increased dramatically, he said, and robots are being developed everywhere to replace human labor. Thus, according to Fitterer, by 2025, about 60% of our activities will be automated, and 1.5 million jobs will be lost. At the same time, however, digitization will create an equal number of new jobs. Two-thirds of today's children would then be working in a profession that does not exist today. These changes would have to be accompanied by investments in further training. At SAP, an increase in training costs of 1% would improve earnings by 50 to 60 million euros.

Originality and new learning strategies

The author Jannike Stöhr explained how organizations and thus the working world are changing due to globalization, the new role of women, demographic change and other megatrends. The world of work is moving from a hierarchical organization to a network organization. This will be driven above all by ideas, originality and new learning strategies. To achieve this, employees must learn to deal with the networked world and to collaborate. Employees should be supported with career guidance and self-discovery, with a focus on individual strengths and talents, and with the promotion of learning as a team. But space for intrinsic and self-organized training and learning by doing would also have to be encouraged.

Practitioners for the promotion of learning

In the discussion, prudently led by moderator Matthias Wipf, the practitioner among the participants, Byörn Mattle, Head of HR & Academy at Jansen AG in Oberriet, confirmed that the challenges are great and that the promotion of learning, which Jansen AG is strongly committed to, is particularly important. The greatest challenge, he says, is to manage the balancing act between man and machine. Jansen AG is trying to automate all activities that are less prone to error and thus create more time for the appreciative activities of the employees. The participants in the discussion emphasized that active listening is very important in today's organization. Employee discussions should be worked out in the company and measures derived from them.

What humans and machines don't have in common: Screwing up ...

With a unique combination of seriousness and humor, the two consultants and cabaret artists Stefan Stahl and Marco Zbinden address topics that no one wants to get their fingers burned on. According to them, the future-oriented company should stand on two pillars, namely technology and creativity. The USP of humans is "screwing up," which artificial intelligence cannot do. Human failure is unrivaled, but creativity emerges from "messing up. We should give chance a chance and see what comes out of it.

Recruiting in challenging times

The labor market, as the conference showed, has increasingly developed into an employee market in recent years. Recruiters and companies, according to Frank Rechsteiner, author, in the concluding presentation, must therefore use new methods to recruit personnel. In addition to new ideas in addressing candidates and in employer branding, it is above all important to develop a new mindset for recruiting in the future. Rechsteiner highlighted important points such as active sourcing, recruiting 4.0, content recruiting and influencer recruiting.

In addition to HR managers, business managers are also being called upon to radically rethink recruitment. Instead of continuing to produce stereotypical job advertisements, the specialist departments would have to work together with HR managers to develop job content and unique selling points with which their companies can score points as employers. To this end, the goals of the teams in which vacancies are to be filled must also be defined and linked to company-specific elements such as vision and mission statement, Rechsteiner said.

www.personaltag.ch

Griesser AG lays foundation stone for major construction project

Griesser AG, headquartered in Aadorf, Thurgau, is one of the leading companies in Europe for sun and weather protection of windows and terraces. Major conversion and expansion work on the site at the headquarters in Aadorf is necessary to replace the aging coating plant. The construction work started in June 2020. On Wednesday, September 23, 2020, the symbolic laying of the foundation stone opened the 2nd construction phase for the new production hall.

Laying the foundation stone: Urs Neuhauser (CEO Griesser), Walter Strässle (Chairman of the Board Griesser). (Image: Griesser AG)

Griesser AG has been headquartered in Aadorf since 1882 and has long since established itself as one of Europe's market leaders for sun and weather protection for windows and terraces. In June 2020, construction work began for the expansion and new construction of the production.

Foundation laid for productivity increase

The demolition and reconstruction of a factory hall, the expansion of an existing production hall, the replacement of the existing powder coating plant, which is over 20 years old, and the installation of an automated warehouse are intended to increase productivity and improve energy efficiency. If everything goes according to plan, Griesser will be able to complete the construction project by summer 2021 and then install and commission the new equipment.

The fact that Griesser is sticking to the original timetable for its construction project shows that the company is looking boldly to the future, even in times of Corona. And it is a commitment to investing in Switzerland as a place to work and thus to the philosophy of the traditional company.

Also rooted in the community of Aadorf TG in the future

In his speech before the symbolic laying of the foundation stone, CEO Urs Neuhauser emphasized: "Griesser is represented in 20 countries. However, Switzerland is and remains our most important production site." Matthias Küng, president of the municipality of Aadorf highlighted the 138 years that the municipality has been associated with Griesser. "The traditional company is an important employer and enjoys a high level of acceptance among the population," Küng said. He is particularly pleased that Aadorf - in 1999 the second Thurgau municipality to be awarded the "Energy City" label - and Griesser are also on the same wavelength in terms of sustainability.

Construction work with challenges

Due to the location of the company's premises, through which the Lützelmurg streambed passes and runs underground at the factory building, the construction project also poses very special challenges. "In addition to the actual conversion and expansion work, permits were also required for the watercourse area and for watercourse and flood protection," explained Thurgau government councilor Carmen Haag from the Department of Construction and Environment. She praised the consistently good cooperation with Griesser during the planning and approval phase.

After the speeches, in a symbolic act, a time capsule containing all the construction plans and concepts as well as a current issue of the daily newspaper was concreted into the ground at the site of the new building by Chairman of the Board Walter Strässle.

Information: Griesser AG

Alternative Bank Switzerland wins Swiss Ethics Award

For the first time, a bank has received the Swiss Ethics Award. Alternative Bank Switzerland (ABS) demonstrates that banking can be done successfully with a high level of ethical commitment.

Alternative Bank Switzerland wins the Swiss Ethics Award 2020 with its project "Climate-Active ABS" and is honored by the jury for its extensive commitment to climate protection. (Image: Swiss Excellence Forum)

The Swiss Ethics Award was presented for the 9th time by the Swiss Excellence Forum on September 23, 2020. The award honors projects that set new ethical standards in the field of business. Alternative Bank Switzerland prevailed with its project "Climate-Active ABS" against the co-nominated Arbofino AG, Forma Futura Invest AG, Reckhaus AG and Vatorex AG. The socially and ecologically oriented bank was founded in 1990 and is today supported by over 7500 shareholders.

Money flows influence CO2 emissions

ABS's winning project targets climate protection and demonstrates the significant role of financial flows. The operation of a bank causes only few direct CO2 emissions. The money flows managed by banks, on the other hand, have a massive impact.

Climate protection in the banking business

The ABS has addressed this issue and shows how climate protection can be applied and implemented in the banking business. In its investment and credit guidelines, it has defined exclusion and eligibility criteria for areas in which it does not want to invest. For example, companies that contribute significantly to climate change are excluded. Industries that are harmful to the climate are excluded. Securities from countries that disregard climate protection and do not commit to international climate targets are not considered.

Alternative Bank Switzerland ensures transparency

On the other hand, business areas that enable a positive impact on society and the environment are promoted. In 2016, ABS was the first Swiss bank to publish the carbon footprint of its investments and transparently show how it contributes to a climate-friendly economy through its investment business. For this extensive commitment to climate protection, it was honored by the jury with the Swiss Ethics Award.

Source: News Current
More information: ABS

Digital accounting? - Swiss SMEs are far from it

A joint survey by the two companies Run my Accounts and GRYPS shows the state of accounting in Swiss SMEs. The result: accounting is neither digital nor an essential management tool there.

Is this what digital accounting looks like in Swiss SMEs? The reality is: There is still a lot of paper and locally installed software. (Image: Pixabay.com)

Accounting in Swiss SMEs cannot be described as "digital", as the results of a survey by Run my Accounts and the offer portal GRYPS show. The survey took place between June 25 and July 8, 2020; 109 SMEs participated online.

Digital accounting still far from standard

One of the most important findings up front: paper receipts are still the standard. Online accounting programs are also not the norm in the SME landscape. The advantages of digital accounting, such as low costs and up-to-date and meaningful books, are not yet recognized by Swiss SMEs.

On a scale of 0-4, Swiss SMEs rate themselves at only a 2.8 when it comes to using accounting for business decisions (e.g. hiring new employees, deciding on investments). Small SMEs in particular do not use the strategic potential of the books; a glance at the bank account often has to suffice. If SMEs define important business processes without looking at the accounting, this directly increases the risk of bankruptcy.

Accounting: Preferably inexpensive - and led by the managing director

An accounting solution must first and foremost be cheap for Swiss SMEs: SMEs cite "low costs" as the most important factor. Quality and legal compliance are only mentioned in second place. It is therefore not surprising that Swiss SMEs rate the quality of their own accounting as mediocre: On a scale of 1-5, the companies give themselves only a 3.3 for the quality of their own accounting.

Do SME business managers prefer to deal with accounting than with their customers? This does indeed seem to be the case. In 47% of the SMEs surveyed, the managing director personally handles the financial accounting. An external fiduciary professional takes over accounting in only 19% of the SMEs surveyed.

Other results in the survey

More than half of the respondents (55%) estimate that the proportion of paper documents in their SME is still at least 60%. This means that digital documents have not yet arrived in Swiss SMEs. Furthermore, 60% of the companies surveyed still do their accounting on locally installed software. Small SMEs with up to 10 employees and large SMEs with 51 employees or more also prefer to do their accounting internally. Outsourcing is more common among medium-sized SMEs. Only when accounting becomes increasingly complex and formalistic are fiduciary experts called in, e.g. for value added tax (33%), annual financial statements (42%) or taxes (45%).

Conclusion: Swiss SMEs have yet to realize the benefits of digital accounting. Instead of bookkeeping, they use the SME bank account to make business decisions. In contrast to bookkeeping, this is not meaningful enough: Only clean bookkeeping recognizes and avoids liquidity bottlenecks and bankruptcies in the long term.

Source: www.gryps.ch and www.runmyaccounts.ch

Success impulse: Are you brave enough?

Courage is an important quality, but not very widespread. Our author believes that management in particular is not always courageous enough and offers tips for three "tests of courage.

Boldly venture into new territory: Every now and then it needs a push... (Image: Pixabay.com)

Winston Churchill once said, "Courage is rightly regarded as the most important of all human qualities...for it is this quality that guarantees all others." The only unfortunate thing is that the most important qualities are not necessarily the most widely shared. And certainly not courage.

Lead courageously

Do you know what I miss most in the executive suites of many companies? The courage to think big, to tackle the most challenging goals, to push through important decisions and to exemplify courageous leadership.

There is a huge difference between people staying in their comfort zone and thinking and acting on a much larger scale. Truly great things are only ever created when the distance between a vision and the current state is as great as possible.

This requires courage. Because growing 3% feels safer than trying to double the business in 3 years. Keeping our team mediocre is easier than creating a top team. The latter will create resistance, fears, complaints. But also the chance for real change, for real excellence.

Three tests of courage

So here's my appeal: Show more courage! You can practice it. Here are three "tests of courage":

  1. Targets. At the next budget meeting or strategy workshop, don't settle for the normal. Instead, say, "I think we should dare to do more. We can do a lot more good for a lot more customers. Let's go for it." And then announce your bold goal statements. In pursuing these goals, of course, you must be careful not to let your courage leave you. That's your choice.
  2. Decisions. Show courage to make small decisions immediately and larger decisions after brief consideration. Most of the time you will be right (or it doesn't matter). And if not, correct. This is almost always possible. Only evaluate the really big decisions more carefully. I see leaders struggle with the simplest decisions all the time. You have to change that.
  3. Change. I've written about this before: Make it a habit to do something different every now and then. Fight mental rigidity and dare to do something new. Be it cancelling meetings or changing habits. By doing so, you show yourself and everyone else that change is normal and inertia is unacceptable.

One last reminder: We have only a limited time on this planet. At the end of life, few people complain that they were too brave, but many complain that they didn't dare enough. So go ahead, what are you waiting for? Courage!

To the author:
Volkmar Völzke is a success maximizer. Book author. Consultant. Coach. Speaker. www.volkmarvoelzke.ch

Insurers report over 860,000 occupational and recreational accidents in 2019

For 2019, the 27 accident insurers in Switzerland reported 868,159 occupational and leisure accidents involving employed persons and persons seeking employment. The number of accidents thus increased by 1.5 percent compared to the previous year. The increase is due to the growing number of insured persons. Two thirds of the accidents occurred during leisure time.

The number of occupational and leisure accidents increased in 2019 compared to the previous year. (Image: Suva)

In the mandatory accident insurance for employees and job seekers, the number of accidents in 2019 increased again compared to the previous year (+ 1.5 percent). The increase is slightly greater for occupational accidents at 1.8 percent than for leisure accidents at 1.6 percent. Accidents involving job seekers, on the other hand, decreased by 6.0 percent, which can be attributed to the good economic situation in 2019 and the declining unemployment rate. All accident insurers together paid around CHF 4.9 billion in medical expenses, daily allowances or disability pensions in 2018.

The most common accidents at work

Accident statistics according to the Accident Insurance Act UVG (employees and job seekers).

The most frequent occupational accidents are still tripping accidents. Thereby 22 % of the accidents happen without an involved object. 20 % of the occupational accidents involving slipping or sliding occur on stairs, and in 10 % a load carried by the accident victim is causally involved. In 5 % of these cases, the weather has a decisive influence. The second most frequent cause is being hit by a foreign object. In 38 percent of the cases, these are small parts such as dust, splinters, chips or even liquids. They almost always injure the eyes. In third place in terms of frequency are stabbing, cutting or scratching injuries. The victims cut or stab themselves primarily with hand tools. In most cases, the hand is affected by injuries.

Noticeable influence of the lockdown on accident occurrence

The figures already available for the first half of 2020 from the 27 accident insurers show that both occupational accidents and leisure accidents decreased during the coronavirus lockdown from March to May 2020 compared with the previous year. Recreational accidents decreased slightly more than occupational accidents. This can be explained by the fact that it was no longer possible to ski or play football from mid-March.

Current evaluations by Suva show that since July 2020, accident figures have been roughly on a par with the previous year and are even higher for individual leisure activities. So far this year, there have been significantly more accidents while cycling, gardening and hiking or walking. The first detailed analyses of the influence of Corona on accident occurrence will be available in 2022.

Source: Suva

The Swiss Franchise Association becomes swiss distribution

The Swiss Franchise Association is repositioning itself as swiss distribution - licensing franchising agency. The professional association wants to deepen distribution topics in their entire breadth and will in the future focus not only on franchising but also on other integrated distribution models such as agency, licensing or e.g. sole distribution.

The Swiss Franchise Association becomes swiss distribution. Rainer Jöhl, CEO of RE/MAX, becomes president. (Image: zVg / swiss distribution)

The last few years have shown that companies are increasingly no longer committing themselves to one sales strategy alone, but are also using other forms of integrated sales in addition to franchising in order to grow sustainably. The reasons for choosing one or the other distribution system can be complex: Either the system provider wants to grant the distribution partner more rights and freedom, or precisely not.

Opening up the content of the association beyond franchising proved to be an obvious step, as integrated distribution models have similar topics. Under the new name swiss distribution, the Franchise Association wants to start here and promote the discussion about integrated distribution systems.

Plan correctly

The choice of the right sales strategy is forward-looking for every company that wants to position its brand successfully and conquer its own market in a targeted manner. In doing so, it is advisable to prepare the sales strategy carefully and to make outlines without preconceptions. What is decisive is what the business activity envisages and not which system sounds best. swiss distribution is intended to be a contact point for entrepreneurs, sales managers and other interested persons and institutions and to inspire them. swiss distribution also wants to contribute to the training of future sales managers and is working specifically with appropriate educational institutions.

SME promotion

Starting your own business with a well-known brand has its own appeal. Swiss Distribution wants to show that it is also possible to earn money as a distributor of a well-known brand without having to think about the concept and brand positioning yourself. swiss distribution aims to strengthen entrepreneurship. Rainer Jöhl, new president of swiss distribution and CEO of RE/MAX Switzerland: "The association supports SMEs in optimizing their sales organization".

What does the new franchise association do?

swiss distribution promotes discussion among members on all issues relating to integrated distribution and, together with educational institutions, is committed to the training and continuing education of distribution experts. Topics such as sustainability in corporate management are also on swiss distribution's agenda.

In addition to the already proven team with McDonald's Suisse represented by Thomas Mosimann and RE/MAX Switzerland represented by Rainer Jöhl, the association has a strong addition to the board with Coca-Cola HBC Schweiz AG represented by Martin Kathriner, Läderach (Schweiz) AG represented by Marco Heyn, and Valora Schweiz AG represented by Pierre-André Konzelmann. Rainer Jöhl, CEO of RE/MAX Switzerland, will assume the chairmanship. The management is led by Dr. Christoph Wildhaber and now Melanie Käser together with Barbara Kehl.

Information: www.swissdistribution.org

RHS InfoSys GmbH merges with Ventoo AG

Ventoo AG is integrating RHS InfoSys GmbH, which has been active in the market for 30 years, in order to strengthen its position as a leading service provider for modern workplace solutions for SMEs, according to the company.

View into the open offices with the new workstations for the employees of RHS InfoSys GmbH at Räffelstrasse 24 in Zurich. (Image: Ventoo AG)

In the future, RHS InfoSys GmbH and Ventoo AG will jointly appear on the market for reliable and high-quality SME IT services under the Ventoo brand. Ventoo is a leading cloud-first IT and telecommunications service provider from Zurich, Microsoft Gold Partner, Microsoft Direct (1-tier) Cloud Solution Provider and Microsoft Enterprise Cloud Alliance member. Since 2007, the company has supported SMEs and startups in the introduction and operation of cloud infrastructures and services such as Modern Workplace and Collaboration, Dynamics 365 and Azure infrastructure solutions.

The merger with RHS InfoSys GmbH will allow customers of both companies to benefit from a larger team and broader-based expertise in the areas of IT infrastructure and cloud transformation, the company said via press release.

Already after the first talks and negotiations at the beginning of 2020, a high degree of agreement in culture and business philosophy became apparent, according to the statement. In addition, there were sensible additions to the business model of the two companies. This allowed the teams of the two companies to outline and shape a unified future, despite unscheduled changes to the schedule as a result of the COVID-19 situation.

The two companies will subsequently merge. As part of the merger, the business activities of RHS InfoSys GmbH will be transferred in full, with all rights and obligations, to Ventoo AG. All your familiar contacts will therefore be available to you in the future - together with new colleagues - under the enlarged Ventoo umbrella.

More information: Ventoo AG

Swiss Mobile Academy is now called Swiss Connect Academy (SCA)

At the end of September, the Swiss Mobile Academy changes its name to Swiss Connect Academy (SCA). As part of the re-branding, the brand essence was sharpened and the company's orientation adjusted. The aim of the rebranding is to meet the current and future needs of training participants even better and to further expand the market position.

The Swiss Connect Academy (SCA) team. (Image: www.sca.online)

The Swiss Mobile Academy has many years of expertise in the pedagogical as well as the technological field. The symbiosis of classic teaching and innovative methods such as e-learning, mobile learning, blended learning, and even the development of cutting-edge virtual reality learning content is one of the unique selling points of the education company. Analyses have now shown that the Swiss Mobile Academy was mainly associated with mobile learning. In order to correct this only partially correct image, the name, the appearance, the brand core and the company orientation have been revised: The new name is Swiss Connect Academy (SCA).

Sharpening of the brand essence and corporate orientation

SCA's overarching mission is that education is always connected to a joyful experience. SCA supports people's instinct to pursue new things in life and enjoy learning. With the new direction it has taken, SCA is raising its profile and bringing solutions to a widespread continuing education problem. Linda Zolliker, Deputy Manager of SCA, explains, "More and more professionals are struggling when faced with an educational or academic challenge, as they often find it difficult to muster motivation to learn, stay focused and enjoy the learning journey." The SCA aims to eliminate these problems by connecting leaders of today and tomorrow and making learning a joyful experience.

Achieving goals through innovative methods and new offerings

Linda Zolliker explains the strategy SCA uses to achieve its goals as follows: "We work with what we call the 2 Forces Method. We combine high-quality pedagogy with our strength in the technological field." The broad pedagogical offering, which combines both classic learning methods and innovative approaches, thus forms the basis for efficient learning. SCA's academic content is underpinned by homegrown technology - called Connect. The in-house technology also enables social exchange between learners and trainers, allowing for a completely new learning experience. This symbiosis increases the motivation and enjoyment of learning, which has a positive impact on learning outcomes.

New appearance as Swiss Connect Academy

In addition to the strategic measures, the new brand identity also entails a change of name, the adaptation of the logo and the revision of the visual appearance (corporate design). The ownership structure, the products and services offered and the legal form remain unchanged.

More information: www.sca.online

Using linguistic diversity as an opportunity

After a corona-related break, an SKO LeaderCircle was held again for the first time on September 16, 2020. The topic was "Language and cultural diversity in Switzerland - what we can learn from each other". The four talk guests made clear how valuable the multilingualism of our country is, also for the economy.

Panel discussion at the SKO LeaderCircle on September 16, 2020, on Switzerland's linguistic diversity: Moderator Stefan Barmettler (far left) in conversation with Bakel Walden, Corina Casanova, Virginie Borel and Antoinette Hunziker-Ebneter (from left to right). (Image: Thomas Berner)

Switzerland functions more as a nation of purpose than of will: With this often quoted thesis, SKO Managing Director Jürg Eggenberger introduced the Feierabend event at the SIX Convention Point in Zurich. Often, the four national languages in Switzerland are perceived more side by side than together. Is this really the case? And to what extent is Switzerland's cultural and linguistic diversity also a management issue in companies?

Learning languages to get ahead economically

The four talk guests - interviewed by Stefan Barmettler, editor-in-chief of the Handelszeitung - answered these questions one after the other. Former German Chancellor Corina Casanova, who grew up in the Rhaeto-Romanic-speaking Lower Engadin, shared, among other things, her experience of how she had to learn German very quickly after her mother tongue. "We have to learn other languages to get ahead economically," Casanova said. She sees linguistic and cultural diversity as the cement of our society and appeals to managers to be aware of other languages and to be open to other cultures.

Putting linguistic diversity into practice

Virginie Borel, head of Forum Bilingualism from Biel, Switzerland's only officially bilingual city, also encouraged managers to be more aware of employees' language skills. "It is better to communicate with errors in a foreign language than to remain silent without errors," was her appeal to the audience. One's own language competence is too often underestimated.

Something that Antoinette Hunziker-Ebneter, CEO Forma Futura Invest AG and Chairman of the Board of Berner Kantonalbank BEKB, was also able to emphasize. Bilingualism (German and French) is central there. It pains her every time bankers from Zurich and bankers from Geneva end up talking in English, she admitted.

SRG as the linguistic image of Switzerland?

Finally, Bakel Walden, Director of Development and Offerings at SRG, reported on how Swiss radio and television fulfills its mandate to cover all national languages with broadcasts. Linguistic diversity at SRG is becoming increasingly important, Walden said. So to speak, the former SRG claim "idée suisse" is to be taken quite literally. With the "Play Suisse" project, a streaming platform to be launched in November 2020, the aim is to achieve more exchange between the language regions. Thanks to advanced digital technology, foreign-language programs will be available with subtitles.

Languages as an integrating element - and an educational mission

In the panel discussion that followed, the importance of our multilingualism was emphasized once again. "Migrants have shown us how to adapt quickly," said Virginie Borel. SMEs could also make much better use of the language potential of migrants, she added. Bakel Walden, on the other hand, notes that among the younger generation, English language competence is higher than that for another national language. Perhaps more countermeasures should be taken in this regard. A task for the education system, as was also evident from a few audience votes: Why not increase the exchange of students and teachers between the language regions?

More information about SKO events: www.sko.ch

Review EXPERTsuisse Annual Conference 2020: "Secure in uncertain times".

At the EXPERTsuisse Annual Conference 2020 in Bern, the association of experts, together with top-class speakers, examined and discussed the role of people in the governance system. Is he more of a risk factor or a guarantor of trust?

Discussion panel at the EXPERTsuisse Annual Conference 2020 (from left to right): Victor Balli, Monika Rühl, moderator Patrizia Laeri and Martin Nay. (Image: EXPERTsuisse)

The conference motto "Safe in uncertain times" has taken on a completely different meaning this year. Therefore, the EXPERTsuisse Annual Conference 2020 was held for the first time as a hybrid event on September 15: In the Kursaal in Bern, 300 guests followed the event on site while adhering to strict security measures, supplemented by 300 guests, members of EXPERTsuisse, politicians and journalists who followed the event online.

Ahead of the EXPERTsuisse Annual Conference 2020: Instead of short-time work, long working days in many places

Peter Ritter, President of EXPERTsuisse, welcomed the more than 600 participants with a big thank you for the large amount of extra work done in many places by the association's approximately 10,000 auditors and tax and fiduciary experts throughout Switzerland over the past six months. "Instead of short-time work in many places, long working days" had characterized the work in support of clients. As a result, fiduciaries, tax advisors and auditors have been very much at the forefront of supporting the new and previously unknown situation for the Swiss economy. "We are all challenged to find new solutions in a changed environment," said Peter Ritter. Member of the Council of States Erich Ettlin pointed out in his remarks on current affairs from the federal government that EXPERTsuisse has been helpfully involved in the political discussions on new framework conditions to deal with the COVID19 crisis.

The trust "Triple A" - Audit, Assurance, Advisory

"In uncertain times, it is a matter of offering our clients, the economy and society as much security as possible," also said Marius Klauser, Director and CEO of EXPERTsuisse. To this end, the trust services provided by EXPERTsuisse members - Audit, Assurance, Advisory - are particularly important. This so-called "Triple A" creates trust and trust moves markets, companies and people. This is particularly relevant in uncertain times. With the campaign www.confidence.swiss, the industry association would like to bring these topics closer to an interested public and in particular also to politicians, journalists and other stakeholders.

Human risk factor

The external presentations were kicked off by Solange Ghernaouti, Professor and Director of the Swiss Cybersecurity Advisory & Research Group HEC - UNIL and Ivano Somaini, Social Engineer and Cyber Security Expert. They explored the question of which cyber risks are most relevant to the practice of companies in Switzerland, and how business can better protect itself. The criminal forces, some of which are very well organized, target a very specific weak point - people. A risk factor that also represents one of the greatest uncertainties in the daily work of auditors and tax and fiduciary experts.

Effective overall governance

As part of overall governance, the risk situation must be adequately assessed and compliance ensured through appropriate measures. In effective overall governance, internal lines of defense are of great importance before complementary mechanisms such as special authorities, auditors and regulators can play their part in overall governance. This was also made clear in the panel discussion, which included Monika Rühl (Chair of the Executive Board of economiesuisse), Victor Balli (Board of Directors of the FAOA) and Martin Nay (Division President Audit of EXPERTsuisse). In this context, the need for a clarification of the Swiss Code of Best Practice for Corporate Governance was also discussed. A corporate objective must be the protection of material tangible & intangible assets. However, practice shows that the potential of a corporate implemented Internal Control System (ICS) is still underestimated.

Inspire women to take up exciting careers

Afterwards, Ruth Metzler, former Federal Councillor, president or member of boards of directors & foundations as well as patron of the "EXPERTsuisse FrauenNetz" and Bernadette Koch, certified public accountant, multi-board member and initiator of the "EXPERTsuisse FrauenNetz" gave insights into the important topic of promoting young talent and women. The main focus was on the issue of promoting the training of women in the auditing, tax consulting and fiduciary professions, and how to attract the right talent to the exciting professions and enable attractive careers.

Conclusion of the EXPERTsuisse Annual Conference 2020: People are not only a risk

In uncertain times, the ability to plan continues to decline and the importance of experimentation increases. Gerhard Fehr, CEO of FehrAdvice & Partners, demonstrated in a scientifically sound and practically proven manner how the formation and testing of hypotheses in an entrepreneurial context leads to knowledge gain and continuous learning. In his closing remarks, Marius Klauser, Director of EXPERTsuisse, pointed out how important alliances and cooperations are when experimenting in uncertain times and how EXPERTsuisse has positioned and networked itself in this regard - for example with the alliance denkplatz schweiz, which was launched in 2016, and the newly launched alliance e-tax schweiz.

As a conclusion of the various presentations and panel discussions at the EXPERTsuisse Annual Conference, there is a consensus that the human being at the center of all economic activity is both the greatest risk factor and will probably remain so, but it is also only the human being who can satisfy transparency needs and thereby build trust.

Source and information: www.expertsuisse.ch

Book tip: Genuine lateral thinkers wanted

The management thinker, keynote speaker and business philosopher Anne M. Schüller shows why the future of companies lies in the hands of unconventional thinkers in her new book "Querdenker verzweifelt gesucht". It will be published in October 2020.

Lateral thinkers wanted: Anne M. Schüller shows why the future of companies lies in the hands of unconventional idea creators in her new book. (Image: zVg)

If you want to reach the future, you need new ideas. Other ideas. Better ideas. Bold ideas. Ideas that no one has had before. This is where lateral thinkers come into play. They are mediators between outdated practices and new approaches, pilots into a new era. They shake things up, make things different, and bring things forward. They provide a breath of fresh air and drive important initiatives forward with a high level of commitment because they really care about the progress of their employer. Yet in many organizations, lateral thinkers are considered annoying and undesirable. This is dangerous. Where lateral thinkers are not allowed to become truly active, inertial tendencies increase. Stagnation, irrelevance and decline are the result. In contrast, the management thinker and multiple award-winning bestselling author Anne M. Schüller shows in her new book in a trenchant and practical way how the leap into the future actually succeeds with the help of good lateral thinkers.

Companies need lateral thinkers more urgently than ever before. Why is that? We're in the midst of the biggest change process ever. All over the world, visionaries are redefining what is possible. Only the nimble, smart, innovative market players with bold, unconventional, market-relevant ideas will survive. Excellent lateral thinkers, sometimes called organizational rebels, are thus strategically critical. This makes a strong lateral thinking culture essential. The crucial questions: In what kind of organization can this succeed? What tools are needed for this? How can you make yourself attractive to lateral thinkers? Where and how can lateral thinkers be deployed in order to move from thinking to action? What should you do to avoid driving away the good lateral thinkers you have? How can a lateral thinker stage his ideas so that they become acceptable? And what should even the most passionate lateral thinker stay away from? This book has the right answers at the ready: both for those responsible in companies and for the lateral thinkers themselves.

Book information:

Anne M. Schüller
Lateral thinkers desperately sought
Why the future of business lies in the
In the hands of unconventional idea generators
(with a foreword by Gunter Dueck)
Gabal Verlag 2020, 240 pages, 29 ,90 Euro
ISBN: 978 3 86936 998 3

www.anneschueller.de

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