Organizer edition management 1995

Table of contents

  Society, Politics Cornelia Füeg: Politicians are capable of learning too! The NPM project «Lean Government» in the canton of Solothurn focuses on the goal of citizen-centered government.

Cantonal administration

Andrea Peter: A Canton in Transition - An Overview of NPM Measures in the Canton of Solothurn and Initial Results. Peter Nydegger; Information Strategies in the Tax Administration - The Train Moves Towards Client/Server Bruno Bölsterli: Business Control of the Canton of Basel-Stadt - More Efficiency through Syntegration.

Municipality and city administration

Felix Wolffers: Stadt Bern ist die erste NPM-Gemeinde der Schweiz -Erste Erfahrungen mit drei Pilotprojekten Adliswil hat für das "Unternehmen Stadt" ein Leitbild entwickelt. Raphael Laubscher: Wirkungsorientierte Verwaltungsführung WOV: Vorgehenskonzept für die Einführung auf Gemeindeebene - Tilburg - made in Switzerland.  

Nonprofits

Peter Buss: Quality Assurance in the NPO - The Core Values are and Remain Important

Human Resources Management

Program of the 7th Swiss Conference for Human Resources Managers

Lean Administration

Nicholas Walti: A model approach to lean administration and customerizing—breaking down outdated administrative structures.

Telecommunications, Informatics

 

• Frank Taylor: In a new ISDN communication system (telephone) developed by Siemens, simplicity was (finally) rediscovered.
• Cable & Wireless: Presentation of an international fax communications package
• Martin Spaar: Interesting EDP Tools and Solutions "Fresh from the Market