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What kind of customer experience do we want to provide? One of the key questions for a CX vision. © Depositphotos.com
MARKETING

Customer Experience – Overcoming Internal Barriers

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ABO+
There are many workplace health management measures, but what effect do they have on the individual? © AI-generated; BioInvest / ChatGPT
HRM

From the Fruit Basket to a Biomarker

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ABO+
Important for Fabian Unteregger: Don't always take yourself too seriously—add a touch of humor. © Linda Pollari
MANAGEMENT

«On stage, I'm a jack-of-all-trades.»

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ABO+
New Coworkers Thanks to Social Media: A campaign on Instagram, Facebook, and other platforms specifically targets professionals while also boosting a company’s visibility. © Wilder AG
HRM

Social Recruiting: How to Succeed in Your Hiring Process

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ABO+
Panel discussion at the Innovation Forum «Energy and Digitalization: How Are Smart and Efficient Solutions Developed?» on September 2 as part of the Swiss Green Economy Symposium 2026. From left to right: Frank Ruepp (Energy Agency for Industry, EnAW), Catherine Tschudi (Schneider Electric), Guido Hüni (Zurich Airport), Léonore Hälg (Swiss Energy Foundation, SES), Ulrich Reiter (iwb), and Luca Baldini (ZHAW). © Thomas Oehrli / SGES
SUSTAINABILITY

Saving Energy—Thanks to Digitalization?

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ABO+
Certification for AI? Not intended as a bureaucratic formality, but rather to clearly signal that a company has its AI processes «under control.» © Depositphotos.com
OPERATIONAL EXCELLENCE

Does our business need AI certification?

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ABO+
Frithjof Müller, an industrial and organizational psychologist and head of the Department of Management & Leadership at HWZ University of Applied Sciences in Zurich. © Courtesy of HWZ
MANAGEMENT

What does a manager actually need to know these days?

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ABO+
According to Dagmar Rösler, the school of the future should be one that masters technology without letting it control it. (Illustrative image) © Depositphotos.com
FURTHER EDUCATION

Digitally literate, rather than dependent on technology

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ABO+
Reto Blum, behavioral economist, decision architect, and keynote speaker. © Courtesy of the source
MANAGEMENT

«Our brain is a lazy bum.»

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ABO+
Zita Langenstein, expert in service excellence. © Courtesy of the source
MANAGEMENT

«Ultimately, we are all service providers.»

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ABO+
Video systems, such as the Logitech Rally Board 65 shown here, support flexible use of office workspaces. © Logitech
HRM

Back to the Office—But Done Right: Why Flexibility Is the Key

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ABO+
When Your Head Is Spinning: Overwhelm takes many forms, but these forms do not occur in isolation—they often overlap. © Depositphotos.com
MANAGEMENT

Overwhelm—The Uncomfortable Coach

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