LIS integrates AI language assistants into warehouse management system

LIS Logistische Informationssysteme is expanding its LIS Warehouse Management System (LWM) with an AI-supported assistance function that fundamentally simplifies access to warehouse data. In future, users will be able to query stock information, article movements, order data and evaluations directly in natural language, via text input or voice control. Instead of navigating through complex menu structures, users receive context-related answers in real time. This supports faster, well-founded and reliable decision-making in day-to-day warehouse operations. The new function will be available from the second quarter of 2026.

No more lengthy training required

«Access to warehouse data must be quick and uncomplicated in day-to-day operations,» says Philipp Neuser, Head of WMS at LIS. «With the AI integration in LWM, we are significantly reducing this hurdle. The AI itself does not need to be trained and can be used in multiple languages. Employees can use the system like a digital assistant and immediately receive the information they need for their work, without long training periods or in-depth system knowledge.»

The new assistance function directly accesses live data and existing documentation in the system. In addition to classic queries on stock levels or orders, simple data analyses and evaluations can also be created ad hoc. In this way, the AI supports control stations, warehouse management and operational employees in particular when making daily decisions. The aim is expressly not to control processes autonomously or replace employees, but rather to relieve them in their day-to-day work in a targeted manner.

Advantage in the event of a skills shortage

Further added value can be seen during system changes and when onboarding new employees. «Companies lose a lot of time, especially during start-up phases or staff changes, because new users first have to familiarize themselves with interfaces and process logic,» explains Neuser. «Voice-based interaction makes it possible to work productively right from the start. This is a real advantage in times of skills shortages and increasing cost pressure.»

The AI integration fits seamlessly into LIS's existing product strategy of consistently developing LWM in the direction of intuitive operation, greater transparency and faster decision-making processes. «We don't see AI as an end in itself,» emphasizes Neuser. «It has to be used where it solves real problems. That's exactly what this function does in day-to-day warehouse operations.»

More information: www.lis.eu